Loop when the call is not answered by the extension

razametal's picture
Posted August 25th, 2007 by razametal (tadpole)

Hi,

I'm experiencing this error with the rc1 release.

When I call from any extension to another one and the called extension does not have voicemail asterisk makes a loop that increase the cpu usage and the /var/log/asterisk/full file (95GB was the last size).

I need to restart asterisk to stop the loop.

This is one portion of the log:

[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     --  Playing 'dir-intro' (language 'en')
[Aug 21 13:25:26] VERBOSE[26861] logger.c:     -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame
[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame

These lines are repeating and repeating until the log reaches the free space of my hd.

 ls -alh /var/log/asterisk/full
-rw-rw-r--  1 asterisk asterisk 35G Aug 24 21:22 /var/log/asterisk/full

Any one have the same issue? How can I fix it?

The problem can be reproduced when the called extension does not respond the call and don't have voicemail enabled.

Any help will be very appreciated.

Regards,


__________________

Only the good die young


‹ After upgrade to 2.8 beta, CDR stopped functioning 2.8.0beta2.4 - Trunks - Dialed Number Manipulation Rules ›

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SOLVED

razametal's picture
On August 28th, 2007 razametal (tadpole) said:

To solve it I hat to use on /etc/asterisk/modules.conf :

noload => app_directory.so

Regards,

Only the good die young


__________________

Only the good die young


i am wondering about the lines

danswartz's picture
On August 28th, 2007 danswartz (Contributor) said:

[Aug 21 13:25:26] WARNING[26861] file.c: Failed to write frame

(a lot of these)

maybe some kind of permissions problem?


Same symptoms here

dkmortensen's picture
On July 27th, 2009 dkmortensen (tadpole) said:

I don't know whether my cause is the same, but I am having the EXACT same symptoms. And example of my repeated log lines is:

[Jul 24 09:11:47] VERBOSE[12456] logger.c: -- Playing 'dir-intro' (language 'en')
[Jul 24 09:11:47] VERBOSE[12456] logger.c: -- Playing 'dir-nomatch' (escape_digits=) (sample_offset 0)
[Jul 24 09:11:47] WARNING[12456] file.c: Failed to write frame
[Jul 24 09:11:47] WARNING[12456] file.c: Failed to write frame

This is from the last instance. I'll have these lines in my log up to 20 times per second. And they never stop until my hard disk is full, or until asterisk gets restarted.

I don't know exactly what is causing my issue. I just tried to reproduce it using your method of calling an extension that doesn't have voicemail and not answering the call. This is not bringing the problem back.

I did update many of the FreePBX modules Friday, so it is possible that this issue was resolved by the update. But I can't say for sure yet. I'll be setting up some monitoring of my log file size & disk space so that if it happens again, I can crank the debugging & verbosity up all the way to see if it yields more info.

Until then, I hope that if anyone reading this knows the solution that you will post it.

I guess I could disable the app_directory module as shown above, but I'd really like to get to the bottom of the issue.

Thanks,
-
Doug


__________________

-
Doug Mortensen
Impala Networks Inc
impalanetworks.com


I have this same issue on 1 of the 5 systems I manage

mwilson75's picture
On November 26th, 2009 mwilson75 (tadpole) said:

Has anyone come up with a solution that doesn't involve disabling the directory?


My issue seems resolved

dkmortensen's picture
On November 28th, 2009 dkmortensen (tadpole) said:

I haven't had the problem return for 4 months now. I do think that it was fixed by running all of the FreePBX updates that were available at the time (other than betas).


__________________

-
Doug Mortensen
Impala Networks Inc
impalanetworks.com


Nevermind. It happened again June 1, 2010

dkmortensen's picture
On June 16th, 2010 dkmortensen (tadpole) said:

:-(


__________________

-
Doug Mortensen
Impala Networks Inc
impalanetworks.com


Check that

mickecarlsson's picture
On June 17th, 2010 mickecarlsson (Developer) said:

Check that /var/www/html/admin/modules/pbdirectory/sounds have the correct permissions, 775 (not 755), then check that /var/www/html/admin/modules/pbdirectory/sounds/pbdirectory also is set to 775.

If those permissions are not correct you will get the loop.

Please check that and report the outcome.


__________________

Mikael Carlsson
(I am off-line, tinkering with my Chevy and my radios, don't know when I will be back)


I don't have those directories

dkmortensen's picture
On June 22nd, 2010 dkmortensen (tadpole) said:

Here's what I have under /var/www/html/admin/modules:

ls /var/www/html/admin/modules
announcement callforward conferences customappsreg daynight featurecodeadmin framework infoservices languages music parking queues remove.sh status.sh update.sh
_cache callwaiting core dashboard donotdisturb findmefollow import.sh ivr modlist.sh paging printextensions recordings ringgroups timeconditions voicemail

I don't find anything on the system by the name "pbdirectory"

"locate pbdirectory" returns nothing

Any more advice?

Thanks.


__________________

-
Doug Mortensen
Impala Networks Inc
impalanetworks.com


if it's coming form

p_lindheimer's picture
On June 22nd, 2010 p_lindheimer (Developer) said:

if it's coming form app_directory I don't think it can be from FreePBX.

We do not use app_directory in FreePBX anywhere. Have a look at extensions.class.php, there is no extension class that can even create the directory application.

In any event, from the trace provided, this looks clearly like an Asterisk related issue, such an error is at the Asterisk level, not the dialplan level or you would see instructions looping.


__________________

Philippe Lindheimer - FreePBX Project Leader
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Going to asterisk-users

dkmortensen's picture
On June 22nd, 2010 dkmortensen (tadpole) said:

OK. Thanks for the info. I'll submit this to the asterisk-users mailing list and see what they say.

Thanks!


__________________

-
Doug Mortensen
Impala Networks Inc
impalanetworks.com