in my account i typed *11 and *12 , i dont know what happend exactly , but when i look at the operator panel i see under the account ""CFWD to 22210" where the account is 222 extention number ???
i mean that when i perform a call to that account it gives me a ring but the account cant recive my dial !!!!!!
when i monitor from crystal recording interface , i see that the call is failed!
can eny1 help ?
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Hi there,
Have you tried deleting the extension and recreating it? Try creating a different extension perhaps, that will get rid of the issue you may have accidentally made.
Nada, that is a silly suggestion.
If they joined a queue by accident, log out of it. If call forwarding was set, unset it.
Scott Holtzman, CTO
Micro Advantage, Inc.
http://www.microadv.com