Hello All.
My problem is as follows:
I am receiving this error when trying to create a new extension:
FATAL ERROR
Trace Back
/var/www/html/admin/modules/voicemail/functions.inc.php:761 die_freepbx()
/var/www/html/admin/modules/voicemail/functions.inc.php:669 voicemail_mailbox_add()
[0]:
[1]:
/var/www/html/admin/libraries/components.class.php:424 voicemail_configprocess()
[0]: extensions
/var/www/html/admin/config.php:253 component->processconfigpage()
I have 2 extensions created. The very first extension (ext. 100) created shows up in the admin console with no problems and I can edit the propeties.
The second extension (ext. 0) that I created shows up in the extensions list, but I cannot edit the properties of the extension; only the "Add New Extension" options show up.
When I call the system, both extensions (0 and 100) that I created answer.
Please help! My phone system is completely down.
I usually do not use 0 as an ext... as in never do.
I set up whichever extension is going to be the operator with a >100 ext # and then in General Settings set that ext to be the operator in the aptly named "Operator Extension" field.
Robert Keller - VoIPologist
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Robert,
Thanks. Your response led me to look at what was going on. I had the IVR set as 0 for operator and the actual 0 extension was in conflict with each other. So, I changed the 0 option in the IVR and deleted the 0 extension.
How were you able to delete or edit the 0 extension?
I have the same issue... I'm not using IVR, its not even installed...
Actual i can not open the extension, like your description.
I had the same issue and I fixed it by commenting out a line in voicemail.conf
0 => 1234,Reception,,,attach=no|saycid=no|envelope=no|delete=no
it will have a name of whatever you named that ext.
The voicemail.conf file is under /etc/asterisk
Sorry forgot to mention I also did truncate few tables in mysql if the commenting of the line doesn't work let me know I can try to remember what tables I turncated.