Ok so we have a pretty simple set up at our work...
When a call comes in it rings all phones... if no one answers it should go to voicemail.
So call comes in ring time is 20 seconds...
No one answers and it should just go to Extension 200's Voicemail so the caller can leave a message... but starting around a month or two ago this stopped.
All that happens now after the 20 second ring time is a voice that says
"There is nobody to take your call" then 5 seconds later it hangs up on you.
No clue what changed.