how to forward a call from one extension to another automaticly

soporteREPSS's picture
Posted February 11th, 2010 by soporteREPSS (tadpole)

Recently we begin to work with freepbx. We made extensions, IVR etc.

The problem here is because our communication department made new presentation cards using the old extensions numbers. So, my new extension is 2745, but the customer has in the presentation card the old number (110)

The thing that I need to do is when a customer calls to 110 extension, freepbx forward this call to my real extension (2475) automaticly.

Sorry, I know that my english is bad, but I´m learning =)


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soporteREPSS


‹ Default Ring Time Outbound CID based on number dialed ›

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TRY THIS: 1 Create a custom

w5waf's picture
On February 12th, 2010 w5waf (Leap Frog) said:

TRY THIS:

1 Create a custom extention (110) Just make a basic extension. About halfway down the extention setup page, you will see a box marked "This device uses custom technology."

In that section there is a box labeled "Dial". In that box enter SIP/2475.

After you save and commit the changes, whenever some dials 110, 2475 should ring.

Bill/W5WAF


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Bill/W5WAF
IT Specialist
City of Vicksburg, MS


Is Done

soporteREPSS's picture
On February 12th, 2010 soporteREPSS (tadpole) said:

Thanks for your help. Now everything is working perfectly. You saved me


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soporteREPSS


Great!!!!! Bill

w5waf's picture
On February 12th, 2010 w5waf (Leap Frog) said:

Great!!!!!

Bill


__________________

Bill/W5WAF
IT Specialist
City of Vicksburg, MS