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*8 Asterisk General Call Pickup Not working

danhole's picture
Posted September 30th, 2008 by danhole (tadpole)

I am having issues with *8 the genral pickup not working i was using free pbx 2.4 but noticed that it should of been fixed in 2.5 so upgraded but it still doesnt work for me.

so im running FreePBX 2.5.0.0
I have an iax trunk for my incomming anou outgoing calls then SIP Extensions.

call comes into pbx but when i dial *8 from a non rining phone i just get busy tone.

I have spent days trying to resolve this under 2.4 with no luck.

Please can somone help with this?

Maybee it needs some additional config but not sure what ?

Look forward to your responces.

Thanks

Dan


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*8 has always worked. You

p_lindheimer's picture
On September 30th, 2008 p_lindheimer (Developer) said:

*8 has always worked. You need to setup callgroups and pickupgroups for the corresponding extensions. Try setting them all to 1 and then try it. This is not directed call pickup, it's controlled by those settings and will pickup any phone given a common intersection of callgroups and pickupgroups.


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i have set the pickup group

danhole's picture
On September 30th, 2008 danhole (tadpole) said:

i have set the pickup group and call group to 1 for all the extensions but it still doesnt work.

How can i debug this further?

The full log shows
NOTICE[20729] chan_sip.c: Nothing to pick up for d8a7092b46920063


post a full call trace from

fskrotzki's picture
On October 1st, 2008 fskrotzki (Contributor) said:

post a full call trace from the time the call comes in until after the pickup attempt.

To do a proper call trace go to the asterisk cli and type: set verbose 5
then watch the output and capture and post from the time the call comes in until after the attempt to pick it up.