Anyone here at the FPBX training? How is it going?
that good huh?
I'd say it was well worth the trip and it was great to finally put faces to names. I'm already pretty experienced with most of the subject matter, so some of the sessions were review for me. Even with that being said, in ALL of the sessions I learned pearls of wisdom, which will save me countless hours and many headaches in the days and weeks to come.
The location was great, the hotel was perfect with free breakfast and free cocktail hour, so you truly did not need a car. [Thanks Ward]. In the opinion of my backside, the classroom chairs were terribly uncomfortable, but no worse than most hotel conference rooms.
The show did suffer from a lack of polish, some first time logistical problems and jittery nerves. (I’ll bet the next time they will bring spare batteries for the presentation laserpointer with them).
None of the presenters were professional 'trainers', which is both good and bad.
It is good in that you are getting information straight from the horse’s mouth (With Phileppe and Ethan, quite literally, the ones who wrote the software are training you on it.) All of the people involved were people you would want to have a beer with--and very probably will.
Bad, in that lack of previous classroom training experience shown through. No one seemed comfortable in front of the classroom. The sessions were all in the format of ‘Put all the information on your slide and then read it to the class’. (Which is the cardinal no-no of presenting.). Because of that I found myself skipping ahead when covering information I already knew. [I know, my bad] The beneficial side effect is that you wind up with fantastic notes that contain all the information you want to retain.
Having Diguim, Sangoma, Rhino, Snom, Aastra and iSymphony present was a treat (and the hands-on experience at the show will very probably change my phone vendor of choice away from Polycom).
The show freebies and raffles were fantastic and made a seminar that was already worth the money a slam-dunk.
The work Ethan is doing with the 'Magic Button' is nothing short of, well...magic :)
Two things that could have made the seminar better would be:
1) More roundtable discussions with the group. Some of the best tips I came home with were from side conversations with other attendees. (The linux ‘screen’ command comes to mind).
2) Perhaps have a ‘day zero’ session for beginners. They could take all of the ‘basics’ out of the presentations; roll it into one day and hold a beginner’s day right before the event starts (for an additional fee of course). Day one suffered a bit because we lingered on some basics and glossed over the more advanced topics—and I’m sure most of the room would have preferred the time be spent on the advanced material.
In summary, I’ll give a 4 out of 5, and while I’m glad I was at the inaugural seminar, the next time (with a few tweaks) it could easily be a 4.5 or a 5.
I agree with pkaplan and could not have said it better. The seminar I though was great and well worth every dollar.
The pie chart of the experience level that was presented in the beginning by Phileppe is what he had to deal with and he did a good job handling this. This ranged from brand new user to very experienced. Based on this I think that everybody to some degree had material presented that they already knew. This however was made up for in other areas, being command line, PRIs, E911 or some other topic. This is just my opinion and as you know, opinions are like cowboy hats, everybody has one.
I personally am looking forward to Vegas or where ever the next one will be.
I too concur that the inaugural event was satisfactory. The seats were hard, the network was soft, the freebies were exceptional, the company (presenters and attendees) provided very valuable info. And in my opinion the location couldn't have been better.
Tallwood Technology Group, Inc.
Having attended the Ftocc admin training and considering taking the Ftocc tech training I have to say that the Ftocc
training didn't come close in value to the value of the knowledge I received at the FreePBX training in Charleston. Philippe,
Ethan, Tony and Robert were obviously extremely well prepared. Their expertise shone through every time they presented to the class.
They were easily able to answer my client's request for time clocking and interfacing to payroll software
as they had already built that app. Marketing info will be incorporated as will ideas for a demo unit.
The training was exactly what I needed because it went in depth on all fronts, not just the technical front of the telephone
For those of you looking for a prototype case in case you want to build your own PBX for resale, check out this site:
I've sent them a drawing for a wall mount case in which I can hang a rack mount server. I will let you know what they quote.
Please do! I am desperately in need of something like this. The schmooze case is the best one I found so far but I have
a couple issues with the thermal design.
We do offer a 30 day moneyback guarantee. I think once you actually saw a box and saw the airflow and how cool everything stays your concerns about thermal designs would be but at ease. The box runs cooler than any PC I have in my office. Let me know if we can be of any assistant.
Schmooze Com, Inc.
Fair enough. That does ease my concerns somewhat. If you are willing to listen I do have a couple suggestions if and when you plan to redesign the box. I'm an engineer and have worked with other engineers on chassis's that have a proper thermal/mechanical/EMI design. It's not that complicated in this case (pardon the pun ;)) but there are a few things that could be done with little or no extra cost.
I some opinions about our appliance's thermal dynamics. First, I don't know what specs you are referencing, but it underwent some dynamic changes in later iterations, including segregating the power supply to it's own venting channel and full ATX support.
That said, I hate how technical adaptations end up impacting aesthetic appeal. It went from a beautiful streamlined rectangular appearance to a "boxy" appearance. I guess I can't complain much, though, since longevity at the expense of aesthetics (especially in a PBX) certainly wins. That and the wall-mount form-factor is a must in PBX sales.
I am, however, seriously thrilled that our new wall-mount Mini-ITX case is back to the same streamlined appearance while providing a ridiculous vortex of airflow through the case using 80mm fans! (not impressed? these fans take up about 10% of the total case volume and cool everything including a *full* size 3.5" HD without impacting the aesthetics) . That and it has an unbelievably small footprint. The full-size hard drive literally takes up a third of the case yet gets nestled in with all the other components and is completely cool to the touch.
A couple suggestions I would make are:
Switch the positions of the Power supply and the hard drives with the power supply blowing out the side or top. If you do that
the air flow is more efficient (hot air goes up not down), the hard drives will run cooler and you will only need one case fan
instead of 2.
The second suggestion and in some respects a more critical issue is that you should do a proper EMI design. Your don't have an ATX cutout where the motherboard connectors are (as far as I can see from the pictures) so the ATX shield that comes with ATX motherboards can't be used and you risk the possibility of causing interference that would affect other electronic equipment. If someone has a problem and complains to the FCC they will force you to stop selling it (or worse) until you get FCC class B certified which is required to sell this in the US.
To sell it in Europe you need CE certification. The certifications themselves cost money so I can understand not wanting to do that but there should be some effort done for proper EMI shielding just to prevent any interference problems.
Keep in mind both the Rhino Ceros and the Schmoozecom box wall mount....
I agree with all comments to date. The information was quite valuable, and went way beyond simply being user training on the technology. I agree with the fact that there were rough edges (network), but, it's aways the case that Version (X+1) is better than Version(X). This was a very good Version 1, well worth the time and money.
Many thanks to Phillipe, Ethan, Tony, Ward and cosmicwombat for putting this together. Thanks also to the snom, Aastra, sangoma, and Rhino representatives for being there with goodies. Also, special thanks to Jared Smith from Digium.
1/2 shameless plug 1/2 review
First of all, I want to thank everyone who came to the first event and has provided both candid and extremely positive feedback on the event. I have to admit, I had a big case of the jitters for the first 15-30 minutes when I first got in front of the 45 people at the event.
I mean, I personally had hundreds of hours into the content, knew it backwards and forwards (because it is my life), and yet it is still hard to present. First of all public speaking is worse than death for most people (statistically), and then sometimes you can "feel" that some people in the audience don't agree with you or know more than you do about a subject, yet you move forward. In my case it was the real world anecdotes that peppered my presentations and gave me the confidence to know that I would eventually give someone in the audience a little pearl that would save them some time and frustration in the future...and then during social times getting positive feedback on these very things in my presentations.
Of course, the fact that my knee conveniently gave out in the middle of the isle when I was moving the "question microphone" around to the audience didn't help much. It was one of those movie-like moments....I hit the ground in .01 seconds, slamming a table on the way down, water glasses on the table making rattling noises, me screaming "SH**", the entire audience in unison "Ohhhhhhhhhhhhhhhhhhhhh...pause....pause...Are You OK?". And the whole thing on video. Awesome.
Despite the incredibly crappy wireless Internet connection at the hotel/conference center, the jitters, scheduling issues and potentially the most embarrassing moment of my life, I am very happy with the way things turned out. Thank you all for your incredibly positive feedback and great discussions during the social times in the evenings. It was really great to see almost 100% of the participants attend these socials and dinners, and I found these off-hours events to be incredibly enlightening, as I think and hope all of the participants did as well.
I'll be honest, I absolutely crashed the weekend after the event after travel and five 18 hour days of no real alone time, but I am extremely excited for the next event (Vegas?). If it does turn out to be Vegas, I hope some you in the next group can stick around for some real good times the weekend immediately following the event.
I gotta see that fall! How about a youtube post!
I'll just say that I vehemently disapprove of any such further embarrassment :) The last thing I need to be is the light saber kid on youtube.
Which reminds me. I think there are some amusing Jackie-Chan-Like moves by our graphic artist unknowingly recorded by our warehouse cams. I should really dig into the surveillance recordings....
I would suggest starting a separate thread if you guys want to further discuss the appliance since this has gotten slightly off topic:-)
Philippe Lindheimer - FreePBX Project Leader
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