Open Source Training Seminar


Not Logged in - No Account?

Logging in allows you to post to forums, track new posts, subscribe to threads, pm (private message) other members, and receive periodic news letters. Once logged in this message disappears. No account? Create one by registering here. Lost your password, request a new password. We respect your privacy and collect minimal information when you register and we do not resell that information or use it in any objectionable way. You can review our privacy policy for details.


how to record system recordings

jbmathome's picture
Posted October 7th, 2008 by jbmathome (tadpole)

My system was installed by someone else, and I'm trying to maintain it. We need to change our system recordings, but cannot get any other phone to access the *77 function. The only phone that works is inconvenient to use, so we would like to change it to another phone. I was told by someone that the phone used needs to be designated as the Operator Ext. under General Settings, but that is not helping either. Another weird thing is that i can access the *99 function, which says "to listen to it, press 1. to re-record, press *"--so when I press 1, there's nothing there, but then I can press * & I get a recording tone, record, name, save, etc. Not sure why the *77 doesn't work. I would love to understand this if anyone can help me out.

I'm using Trixbox CE 2.6.1.0.

Thank you very much for reading-


__________________


‹ Anonymous Calls go directly to voicemail Corrupted ASTDB - how to rebuild? ›

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Are you on the recording

jmullinix's picture
On October 7th, 2008 jmullinix (Leap Frog) said:

Are you on the recording interface in FreePBX. That is where you control what extension you make the recording from.


__________________

John Mullinix, Cohutta.Com, Inc.
1-706-632-3343 -- sip://17066323343@qth.cohutta.org
Looking for Dundi peers in Baltimore, MD and Lake Wales, FL USA


I'm under PBX Settings,

jbmathome's picture
On October 8th, 2008 jbmathome (tadpole) said:

I'm under PBX Settings, then System Recordings--where you enter in your extension number, then hit "Go". When I go to that extension & dial *77, all I get is dial tone.


Any chance the dial plan on

jmullinix's picture
On October 8th, 2008 jmullinix (Leap Frog) said:

Any chance the dial plan on the phone itself is catching the * code or *77. Also, do you see anything on the CLI when you dial *77.


__________________

John Mullinix, Cohutta.Com, Inc.
1-706-632-3343 -- sip://17066323343@qth.cohutta.org
Looking for Dundi peers in Baltimore, MD and Lake Wales, FL USA


well, it seems I can just go

jbmathome's picture
On October 10th, 2008 jbmathome (tadpole) said:

well, it seems I can just go ahead recording by using *99 instead of *77--I just did it multiple times, so I think I'm good. Thanks for trying to help me out-


ok that means that the

fskrotzki's picture
On October 10th, 2008 fskrotzki (Contributor) said:

ok that means that the default code was changed in the feature codes section of the admin interface. Take a look there and confirm it just to be sure.


the codes are all in &

jbmathome's picture
On October 14th, 2008 jbmathome (tadpole) said:

the codes are all in & enabled correctly--kind of a mystery, as the *77 works on 1 phone on the system, but no others. Thanks--


Are all the phones all the

fskrotzki's picture
On October 14th, 2008 fskrotzki (Contributor) said:

Are all the phones all the same model ? If they are, are the dialplans on each phone identical. I'll bet not. When a system function like this does not work it's most likely a phone/ata dialplan issue with it not passing on the code to the system.