Open Source Training Seminar


Not Logged in - No Account?

Logging in allows you to post to forums, track new posts, subscribe to threads, pm (private message) other members, and receive periodic news letters. Once logged in this message disappears. No account? Create one by registering here. Lost your password, request a new password. We respect your privacy and collect minimal information when you register and we do not resell that information or use it in any objectionable way. You can review our privacy policy for details.


Queues: Periodic Announcements question

voxter's picture

Is there a way to have a periodic announcement just be a plain old file, instead of a full blown IVR? Or is the way to solve this to make an IVR with no options, that doesnt repeat? (which i have currently done)

Seems a little overkill.


__________________


Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Have you installed the

fskrotzki's picture

Have you installed the announcements module?


Yes, but announcements are

voxter's picture

Yes, but announcements are not a choosable destination in the Periodic Announcement section of Queues. You are only able to pick an IVR.


FYI: Getting a correct

fskrotzki's picture

FYI: Getting a correct solution to a given problem is all about providing all the proper details up front. The first time you mentioned queues was in your statement above.


Actually, I stated that it

voxter's picture

Actually, I stated that it was related to queues in the subject of the original message.


you are right and I was

fskrotzki's picture

you are right and I was blind... Sorry.