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Queues: Periodic Announcements question
Is there a way to have a periodic announcement just be a plain old file, instead of a full blown IVR? Or is the way to solve this to make an IVR with no options, that doesnt repeat? (which i have currently done)
Seems a little overkill.
__________________
Have you installed the
Have you installed the announcements module?
Yes, but announcements are
Yes, but announcements are not a choosable destination in the Periodic Announcement section of Queues. You are only able to pick an IVR.
FYI: Getting a correct
FYI: Getting a correct solution to a given problem is all about providing all the proper details up front. The first time you mentioned queues was in your statement above.
Actually, I stated that it
Actually, I stated that it was related to queues in the subject of the original message.
you are right and I was
you are right and I was blind... Sorry.