Voicemail <202> (no-msg) still playing message

When a call comes that is not answered, I have it go to an Announcement.
After the announcement plays, I have it go to voicemail for ext 202 (no-msg).
It is still playing my greet.wav & the standard "is unavailable" message.
If I remove my greet.wav file, then it just says the extension number and plays the "is unavailable" message.
How can I make it just go to voicemail for ext 202 and not play another message after the announcement?
If I need to do any thing showing a log or something, be very specfic because I'm a noob at this stuff.
Thanks for your help.
__________________



you need to go into the CLI
you need to go into the CLI (asterisk -rvvvvv) and then you need to make the call and copy the output from the CLI here so that people can see what it is doing and try to help you.
Philippe Lindheimer - FreePBX Project Leader
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How do I copy the info?
I ran the asterisk -rvvvvv at a SSH login
I can see the info.
how do I copy it?
Is this what you need?
Feb 12 10:44:56 VERBOSE[19934] logger.c: -- SIP/202-09916e50 is ringing
Feb 12 10:44:56 VERBOSE[19934] logger.c: -- SIP/201-099f4408 is ringing
Feb 12 10:44:56 VERBOSE[19934] logger.c: -- SIP/201-099f4408 is ringing
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Nobody picked up in 20000 ms
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "DIALSTATUS=NOANSWER") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "RingGroupMethod=") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "0?nodest") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "__NODEST=") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing DBdel("SIP/15555551212-b7903ea0", "BLKVM/600/SIP/15555551212-b7903ea0") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- DBdel: family=BLKVM, key=600/SIP/15555551212-b7903ea0
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Goto("SIP/15555551212-b7903ea0", "app-announcement-1|s|1") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Goto (app-announcement-1,s,1)
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "0?begin") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Answer("SIP/15555551212-b7903ea0", "") in new stack
Feb 12 10:45:16 VERBOSE[19934] logger.c: -- Executing Wait("SIP/15555551212-b7903ea0", "1") in new stack
Feb 12 10:45:17 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "Playing announcement CSB Message") in new stack
Feb 12 10:45:17 VERBOSE[19934] logger.c: -- Executing Playback("SIP/15555551212-b7903ea0", "custom/CSB&is-curntly-unavail&pls-lv-msg-will-contact|noanswer") in new stack
Feb 12 10:45:17 VERBOSE[19934] logger.c: -- Playing 'custom/CSB' (language 'en')
Feb 12 10:45:20 VERBOSE[19934] logger.c: -- Playing 'is-curntly-unavail' (language 'en')
Feb 12 10:45:21 VERBOSE[19934] logger.c: -- Playing 'pls-lv-msg-will-contact' (language 'en')
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Goto("SIP/15555551212-b7903ea0", "timeconditions|2|1") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (timeconditions,2,1)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIfTime("SIP/15555551212-b7903ea0", "09:00-18:00|mon-fri|*|*?ext-local|vms201|1") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (ext-local,vms201,1)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Macro("SIP/15555551212-b7903ea0", "vm|201|NOMESSAGE") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Macro("SIP/15555551212-b7903ea0", "user-callerid") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "user-callerid: Brown Charlie 15555552222") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "AMPUSER=15555552222") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "0?report") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "1?start") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (macro-user-callerid,s,6)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "REALCALLERIDNUM is 15555552222") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "AMPUSER=") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "AMPUSERCIDNAME=") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "1?report") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (macro-user-callerid,s,13)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "TTL: 64 ARG1: 201") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "0?continue") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "__TTL=63") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "1?continue") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (macro-user-callerid,s,23)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "Using CallerID "Brown Charlie " <15555552222>") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "VMGAIN=") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Goto("SIP/15555551212-b7903ea0", "s-NOMESSAGE|1") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (macro-vm,s-NOMESSAGE,1)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Macro("SIP/15555551212-b7903ea0", "get-vmcontext|201") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing Set("SIP/15555551212-b7903ea0", "VMCONTEXT=default") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing GotoIf("SIP/15555551212-b7903ea0", "0?200:300") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Goto (macro-get-vmcontext,s,300)
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing NoOp("SIP/15555551212-b7903ea0", "") in new stack
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Executing VoiceMail("SIP/15555551212-b7903ea0", "201@default|u") in new stack
Feb 12 10:45:27 DEBUG[19934] app_voicemail.c: /var/spool/asterisk/voicemail/default/201/unavail doesn't exist, doing what we can
Feb 12 10:45:27 DEBUG[19934] channel.c: Scheduling timer at 160 sample intervals
Feb 12 10:45:27 VERBOSE[19934] logger.c: -- Playing '/var/spool/asterisk/voicemail/default/201/greet' (language 'en')
Feb 12 10:45:30 VERBOSE[19934] logger.c: -- Playing 'vm-isunavail' (language 'en')
Feb 12 10:45:31 VERBOSE[19934] logger.c: -- Playing 'vm-intro' (language 'en')
Feb 12 10:45:36 VERBOSE[19934] logger.c: -- Playing 'beep' (language 'en')
Feb 12 10:45:36 VERBOSE[19934] logger.c: -- Recording the message
Feb 12 10:45:36 VERBOSE[19934] logger.c: -- x=0, open writing: /var/spool/asterisk/voicemail/default/201/tmp/QpiHdw format: wav49, 0x995bdb8
Feb 12 10:45:36 VERBOSE[19934] logger.c: -- x=1, open writing: /var/spool/asterisk/voicemail/default/201/tmp/QpiHdw format: wav, 0x9993b50
Feb 12 10:45:43 VERBOSE[19934] logger.c: -- User hung up
Let me know if you need anything else
Thanks!