changing ringtones on Cisco SPA504G

3 posts / 0 new
Last post
dudedude's picture
changing ringtones on Cisco SPA504G

Hi All,

Could anyone shed some light on how I tell our SPA504Gs to use a different ring tone, there doesnt seem to be much on line about it.

cookdn's picture

You want the Alert-Info field on inbound routes/queues etc. You can then set the built-in ringtones on Linksys/Cisco SPAs using the string:


where "Simple-1" is the ringtone name. The available list is accessible on the handset through ringtones menu option. If you want a different default (where you are not using the Alert-Info SIP header) you need to set that either manually on the handset or through the following element in the XML config deployed to the handset:

<Default_Ring__1__ group="Ext_1/Call_Feature_Settings">10</Default_Ring__1__>

where 10 is the index number of the ring-tone in the list.

There is a method to upload custom ring-tones to the SPA handsets it has two problems. Firstly it is not something easily automated as it is completely separate to the XML provisioning and uses a small desktop application. Secondly you cannot access the ring-tones by manipulating the SIP header, you need to set-up a directory entry on the handset and then assign the custom ring-tone to it.

(This is our experience of SPA942s and SPA504s on current firmware).

Best regards

bgroper's picture
SPA504G web interface

SPA504G web interface
Voice, Regional, Distinctive Ring Patterns
Set your cadence pattern/s as desired.