So what’s going on with Asterisk 1.4 and the plans to “End of Life” version 1.2? If you have not already heard, it was decided at the recent Asterisk Developers Conference: “One decision that we took was to stop maintaining 1.2 as a current release from August 1st 2007. At that date, we will move 1.2 of Asterisk, Asterisk-addons, libpri and zaptel to security maintenance status. 1.4 will at that point be the recommended release.”

I didn't get a lot of feedback from last week's article on what you wanted to hear so I scanned the forums a bit and decided the IVR generated enough questions that I would put together an article going into a bit of depth on this. Well - it grew a lot longer then anticipated but here you go. I hope this is useful, please provide comments, feedback and let us know what you want to hear about next week if you want these informational series to continue!
-philippel

IVRs - Standard Abilities, Tips and Tricks

I’ll start by thanking all the participants for the time they took to enter our contest and provide such great feedback! Choosing a winner was a hard choice – so I avoided the task and delegated it to two members of the team who independently chose a set of top winners . To my delight, my team both chose the same winners. Congratulations to both tbooth and graham!

For some people, Follow-Me does the trick. If I'm not at my desk, start looking for me always. For others, they may not want this unless the caller really needs to reach them. You can configure complicated IVRs, ringgroups, etc. to chain together but this is not manageable on a large scale. So how do you give everyone the ability to provide options to be located, on demand and that the user can manage. That's where the Voicemail VmX Locater comes in ...