On September 18th, 2008 stevieboy_uk (tadpole) said:
Could someone please help. I am relatively new to FreePBX and am trying to find out how to get simple reports using the reporting tool in the administration GUI.
All I am trying to do is find out how many unique incoming calls we are getting on a daily or monthly basis but am finding it very difficult to extract this simple information.
On September 18th, 2008 fskrotzki (Contributor) said:
you will find that posting a question under the proper topic and location will help in getting a response. You have posted this under system tools which is not a proper location.
Try using the forums as that's where 98% of the people who like to help go looking to answer other peoples questions.
On September 18th, 2008 fskrotzki (Contributor) said:
Click on reports, then take a look at the bottom (below the details listing). It will have a graph of all the calls for the last 14 days. In those columns will be he total number of calls for the day (change the date range you get a different 2 weeks).
If you are looking for unique as in if bob's wife calls once or 4 times you only count it as once. it can't do that. But export the data and then you can do it manually.
On October 16th, 2008 fskrotzki (Contributor) said:
you will find that posting a question under the proper topic and location will help in getting a response. You have posted this under system tools which is not a proper location.
Try posting in the forums as that's where 98% of the people who like to help go looking to answer other peoples questions.
Newbie question on reporting in FreePBX
Could someone please help. I am relatively new to FreePBX and am trying to find out how to get simple reports using the reporting tool in the administration GUI.
All I am trying to do is find out how many unique incoming calls we are getting on a daily or monthly basis but am finding it very difficult to extract this simple information.
Any assistance would be gratefully received.
you will find that posting a
you will find that posting a question under the proper topic and location will help in getting a response. You have posted this under system tools which is not a proper location.
Try using the forums as that's where 98% of the people who like to help go looking to answer other peoples questions.
Click on reports, then take
Click on reports, then take a look at the bottom (below the details listing). It will have a graph of all the calls for the last 14 days. In those columns will be he total number of calls for the day (change the date range you get a different 2 weeks).
If you are looking for unique as in if bob's wife calls once or 4 times you only count it as once. it can't do that. But export the data and then you can do it manually.
Access to main console using web interface
hey I just did my first instalation but I need to know how to get into the system . does anyone know the user and pass to access for first time?
Please post questions in the proper location.
you will find that posting a question under the proper topic and location will help in getting a response. You have posted this under system tools which is not a proper location.
Try posting in the forums as that's where 98% of the people who like to help go looking to answer other peoples questions.