This defines a 'virtual' extension that rings a group of phones
simultaneously, stopping when any one of them is picked up. This is
basically just a dumber version of Queues for those that don't need the
extra functionality of it.
Add Ring Group
This is the number that is dialled from any extension that will make all of the phones in the group ring.
- ringall: Ring all available channels until one answers (this is the default)
- hunt: Take turns ringing each available extension
- memoryhunt: Ring first extension in the list, then ring the 1st and 2nd extension, then ring 1st 2nd and 3rd extension in the list.... etc.
- *-prim: These modes act as described above. However, if the primary extension (first in list) is occupied, the other extensions will not be rung. If the primary is FreePBX DND, it won't be rung. If the primary is FreePBX CF unconditional, then all will be rung
- firstavailable: Ring only the first available channel
- firstnotonphone: ring only the first channel which is not offhook - ignore CW
List extensions to ring, one per line. You can include an
extension on a remote system, or an external number by suffixing a
number with a hash (#). ex: 2448089# would dial 2448089 on the
appropriate trunk (see Outbound Routes)
CID Name prefix
You can optionally prefix the Caller ID name when ringing
extensions in this group. ie: If you prefix with "Sales:", a call from
John Doe would display as "Sales:John Doe" on the extensions that ring.
(Note, you can't use a space here.)
How long (in seconds) the group of phones will ring before
'failing' and doing the options specified below. This is not related to
the 'hunt' ring strategy above, but is the total length of time a call
will stay in the group before using the 'Destination if no answer'
Destination if no answer
This gives you a selection of things to do when the call exceeds
the 'Ring Time' specified above. Options may be added and removed from
this list depending on the modules that are installed. See Destinations for more information.