Voice Mailbox:
If you have enabled this module for the extensions, then you can record your voice message if the user is not attending the call or if it is busy. (*97 , *98 ) are used to access the voice mailbox option. Then you have to enter the password which is given during the configuration of the set.
In the voice mailbox module you can listen, record, delete voice messages. Moreover you can also transfer the voice message to the other user / extension.

Is there a way to change the default playback in voicemail?
The storage folder for an extension appears to control what the automated attendant reads back as the extension. (var/spool/asterisk/voicemail/)

Each extension on our system has a DID Routed to it. We would like the DID to be read back to the caller instead of the extension.

Example 1):Extension; When you create an extension (1201), the IVR reads back "The person at extension 1,2,0,1 is unavailable, please leave your message after the tone, when done please hang up or press the pound key.

/var/spool/asterisk/voicemail/device/1201

Example 2):DID; When you create an extension as a DID (3065551212), the IVR reads back "The person at extension 3,0,6,5,5,5,1,2,1,2 is unavailable, please leave your message after the tone, when done please hang up or press the pound key.

/var/spool/asterisk/voicemail/device/3065551212

We use 4 x 24 port SIP Gateways to create a POTS line into each room. (Seniors Apartment Building) We then have extensions assigned to each room (1201, 1202, 1203 etc). This enables the caretaker to simply dial the room number to reach a senior. No need to remember 10 digit phone numbers.

We assign DID's using "Inbound Route" to each occupied room. The room users change frequently so we are deleting Inbound routed DID's and then assigning new DID's when a room is occupied by a new resident.
Has anyone figured out how to have the IVR read the DID back to callers instead of the room extension number?

Thanks.

Fastdraw