Ticket #1184 (new Feature Requests)

Opened 7 years ago

Last modified 5 years ago

Permit annoucement playback during fax detection pause

Reported by: sanssome Assigned to:
Priority: minor Milestone: Undetermined
Component: IVR Version:
Keywords: IVR Inbound Route DID Fax Detection Pause Cc:
Confirmation: Unreviewed Distro:
Backend Engine: All Distro Ver:
Backend Ver: SVN Revision (if applicable):

Description

On some systems Zaptel fax detection can take up to 10 seconds. This introduces a large gap between connection and ringback to the caller. This is ameliorated by adding a Playback() function with an announcement that you are connecting the caller to the party prior to the Wait(). Can a field be added to the Fax Detection area of Inbound Routes to optionally add an announcement prior to the pause?

Change History

05/04/07 00:29:15 changed by mbrevda

  • owner changed.
  • component changed from Asterisk Configuration to Core.
  • engine_version changed.
  • svn_rev changed.

This would be great in an situation where the same number is used for both voice and fax and their is an ivr. Voice callers would go straight to the IVR (and not need to hear the additional "internal" ringing), and faxes would end up in the fax context anyway.

Q. What would happen if the inbound route is set a ring group or a queue etc.?
A. EVERY module would need the option to detect faxes. This is not feasable as it would just re-introduce the ring delay.

Therefor: this option would work best (and posible only) in an IVR where there is a playback message. Alternativly, the detect fax option should only be avalible if the selected module is called by an inbound route (although sometimes we will STILL need the aditional ringing, thus not gaining much)

07/05/07 16:23:18 changed by WAudette

  • keywords changed from Inbound Route DID Fax Detection Pause to IVR Inbound Route DID Fax Detection Pause.
  • owner changed.
  • component changed from Core to IVR Module.
  • priority changed from major to minor.

IVRs via Extensions are now available in 2.3 from Philipel. Is this feature still pertinent?

This Feature Request is pending closure if no comment received.

Thank you,

WAudette...

07/24/08 22:05:14 changed by ryppn

  • confirmation set to Unreviewed.
  • milestone set to Cut Line.