An AMP user should have one web page to access all the
AMP information relevant to that user. Here is an
example of some of the functions that the user could
view and change.
E-mail address that voicemail is sent to
Users extension (read only)
Current voicemails (play, delete, etc)
Users calls logs (calls made to/from users extension)
Quick links to the last 10 incoming / outgoing calls
with click to re-dial
Personal speed dial list
Extension call routing/personal auto-attendant
Most of there feature are self explanatory
-Extension call routing/personal auto-attendant
This would allow a user to pick what happens when their
extension is dialed. They could select or deselect DND
or they could add a call rule.
For example if the time is between 9am and 5pm ring
extension then go to voicemail. If the time is 5pm ;
10pm ring cell phone 3 times then go to voicemail.
10pm-9am ring all three on-call support number and then
go to voicemail.
Each rule would have a time that it is active and
steps. Each step would be done after or in parallel
with the previous step. So each step would have thee
piece if info.
1. what to do - call a number, go to voicemail, go to
an auto-attendant
2. what number, aa to call
3. how many rings
4. if this is a sequential step or is done in parallel
with the last step
This is a lot of features in one. I think the Extension
call routing/personal auto-attendant is the most
important part if there is only time to implement part
of this.
