Ticket #2411 (closed Bugs: fixed)

Opened 4 years ago

Last modified 4 years ago

Auto-logout of User from Device

Reported by: acumensystems Assigned to: p_lindheimer
Priority: minor Milestone: 2.4
Component: Core - Users/Devices Version: 2.3.1
Keywords: deviceanduser auto logout Cc:
Confirmation: Confirmed SVN Revision (if applicable):
Backend Engine: All Backend Engine Version:

Description

We've found users mysteriously being logged out of their devices, although the *12 extension is never used, i.e. /DEVICE/1002/user set to 'none' at some point after they've logged in.

This may be a feature that isn't understood - if no one else has seen this behaviour, if the former, could you please provide have some more information on the conditions for logging out a user, or otherwise some direction on how to debug the process that is occuring to help find the problem.

Change History

11/02/07 17:38:20 changed by p_lindheimer

  • status changed from new to closed.
  • confirmation changed from Unreviewed to Confirmed.
  • resolution set to fixed.
  • version changed from 2.2.3 to 2.3.1.

r5186
I suspect this was the result of editing the device in FreePBX which was logging off you user fixed in the above change and will be published in the next core module update. But only on 2.3 - won't fix on the 2.2 branch.