Ticket #2540 (new Feature Requests)

Opened 4 years ago

Last modified 8 months ago

Caller ID not delivered

Reported by: olivier1010 Assigned to: p_lindheimer
Priority: major Milestone: Undetermined
Component: Core Version: 2.3.1
Keywords: Cc:
Confirmation: Unreviewed SVN Revision (if applicable):
Backend Engine: All Backend Engine Version:

Description

I was surprised to discover that the asterisk based Epygi commercial IPBX (was able to mimic a traditionnal PBX regarding call transfer and call pickup.

With Epygi, when picking up a call, the caller id is delivered on the phone, so you can choose to reject the call.

It seems to me an important function.

Actually with FreePBX 2.3.1, when picking up a call (directed or not) and when transfering a call (blind or not), the caller ID is not delivered.

I don't know what other manufacturers do support on their phone, but i know that Aastra 5xi serie do support realtime caller id delivery.

On those phones it is even possible to change the caller ID during a call. (This feature need to be activated from .cfg config files).

I think that this is working with a simple SIP message, and should not cause problems to other phones if this function is activated by default inside the FreePBX dialplan.

Change History

06/22/11 23:13:27 changed by AdHominem

I second this request.

I have several customers who have complained that the phones which don't ring in the ring group, but which can nevertheless use the general or directed call pick-up, can't see the caller ID before deciding whether to exercise that option.