Ticket #4357 (closed Bugs: fixed)

Opened 3 years ago

Last modified 3 years ago

Wait Time Prefix: 2.8.0beta2.4

Reported by: comcen Assigned to:
Priority: minor Milestone: 2.8
Component: Queues Version: 2.8-branch
Keywords: Wait Time Prefix Cc:
Confirmation: Need Feedback Distro:
Backend Engine: Asterisk 1.6 Distro Ver:
Backend Ver: SVN Revision (if applicable):

Description (Last modified by mickecarlsson)

Lost wait time when upgraded to 2.8

    -- Executing [82637954@from-pstn:1] Set("DAHDI/21-1", "CALLERID(num)=0414443275") in new stack
    -- Executing [82637954@from-pstn:2] Gosub("DAHDI/21-1", "cidlookup,cidlookup_2,1") in new stack
    -- Executing [cidlookup_2@cidlookup:1] MYSQL("DAHDI/21-1", "Connect connid hydra.xxxxxx.xxxxx.xx yyyyyyyy zzzzzzzzz xxxxxxxx") in new stack
    -- Accepting call from '414443275' to '82637954' on channel 0/21, span 1
    -- Executing [cidlookup_2@cidlookup:2] MYSQL("DAHDI/21-1", "Query resultid 5 SELECT (SELECT CONCAT(' ',`endUserGivenName`,' ',`endUserFamilyName`,' (',`c`.`customerid`,')') FROM customers c LEFT JOIN customers_users cu ON c.billerid = cu.userid WHERE c.customerid = u.customerid) AS display FROM customers_users u WHERE username = '0414443275' OR homePhone = '0414443275' OR workPhone = '0414443275' OR mobilePhone = '0414443275' ORDER BY u.userid DESC LIMIT 0,1") in new stack
    -- Executing [cidlookup_2@cidlookup:3] MYSQL("DAHDI/21-1", "Fetch fetchid 6 CALLERID(name)") in new stack
    -- Executing [cidlookup_2@cidlookup:4] MYSQL("DAHDI/21-1", "Clear 6") in new stack
    -- Executing [cidlookup_2@cidlookup:5] MYSQL("DAHDI/21-1", "Disconnect 5") in new stack
    -- Executing [cidlookup_2@cidlookup:6] Return("DAHDI/21-1", "") in new stack
    -- Executing [82637954@from-pstn:3] ExecIf("DAHDI/21-1", "0 ?Set(CALLERID(name)=0414443275)") in new stack
    -- Executing [82637954@from-pstn:4] Set("DAHDI/21-1", "__DYNAMIC_FEATURES=Tech#Nexus_Telstra#compliance#spincompliance#ADSL_bundle#ADSL#Dialup_bundle#Naked#Naked_VOIP#Nexus#phone#wireless#G_trial#VOIP#Dialup#wireless_bundle") in new stack
    -- Executing [82637954@from-pstn:5] Set("DAHDI/21-1", "__CALLINGPRES_SV=allowed") in new stack
    -- Executing [82637954@from-pstn:6] Set("DAHDI/21-1", "CALLERPRES()=allowed_not_screened") in new stack
    -- Executing [82637954@from-pstn:7] Goto("DAHDI/21-1", "ext-queues,50,1") in new stack
    -- Goto (ext-queues,50,1)
    -- Executing [50@ext-queues:1] Macro("DAHDI/21-1", "user-callerid,") in new stack
    -- Executing [s@macro-user-callerid:1] Set("DAHDI/21-1", "AMPUSER=0414443275") in new stack
    -- Executing [s@macro-user-callerid:2] GotoIf("DAHDI/21-1", "0?report") in new stack
    -- Executing [s@macro-user-callerid:3] ExecIf("DAHDI/21-1", "1?Set(REALCALLERIDNUM=0414443275)") in new stack
    -- Executing [s@macro-user-callerid:4] Set("DAHDI/21-1", "AMPUSER=") in new stack
    -- Executing [s@macro-user-callerid:5] Set("DAHDI/21-1", "AMPUSERCIDNAME=") in new stack
    -- Executing [s@macro-user-callerid:6] GotoIf("DAHDI/21-1", "1?report") in new stack
    -- Goto (macro-user-callerid,s,9)
    -- Executing [s@macro-user-callerid:9] GotoIf("DAHDI/21-1", "0?continue") in new stack
    -- Executing [s@macro-user-callerid:10] Set("DAHDI/21-1", "__TTL=64") in new stack
    -- Executing [s@macro-user-callerid:11] GotoIf("DAHDI/21-1", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,18)
    -- Executing [s@macro-user-callerid:18] NoOp("DAHDI/21-1", "Using CallerID "Liam Bal (006562)" <0414443275>") in new stack
    -- Executing [50@ext-queues:2] Answer("DAHDI/21-1", "") in new stack
    -- Executing [50@ext-queues:3] ExecIf("DAHDI/21-1", "1?Set(__QUEUEWAIT=1277115345)") in new stack
    -- Executing [50@ext-queues:4] Set("DAHDI/21-1", "__BLKVM_OVERRIDE=BLKVM/50/DAHDI/21-1") in new stack
    -- Executing [50@ext-queues:5] Set("DAHDI/21-1", "__BLKVM_BASE=50") in new stack
    -- Executing [50@ext-queues:6] Set("DAHDI/21-1", "DB(BLKVM/50/DAHDI/21-1)=TRUE") in new stack
    -- Executing [50@ext-queues:7] ExecIf("DAHDI/21-1", "1?Set(_DIAL_OPTIONS=trwWM(auto-blkvm))") in new stack
    -- Executing [50@ext-queues:8] Set("DAHDI/21-1", "__NODEST=50") in new stack
    -- Executing [50@ext-queues:9] GotoIf("DAHDI/21-1", "1?REPCID") in new stack
    -- Goto (ext-queues,50,14)
    -- Executing [50@ext-queues:14] NoOp("DAHDI/21-1", "CALLERID(name) is Liam Bal (006562)") in new stack
    -- Executing [50@ext-queues:15] Set("DAHDI/21-1", "_RGPREFIX=CS ") in new stack
    -- Executing [50@ext-queues:16] Set("DAHDI/21-1", "CALLERID(name)=CS Liam Bal (006562)") in new stack
    -- Executing [50@ext-queues:17] Set("DAHDI/21-1", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q50-20100621-201545-1277115344.267206") in new stack
    -- Executing [50@ext-queues:18] Set("DAHDI/21-1", "__CWIGNORE=TRUE") in new stack
    -- Executing [50@ext-queues:19] Set("DAHDI/21-1", "__CFIGNORE=TRUE") in new stack
    -- Executing [50@ext-queues:20] Set("DAHDI/21-1", "__FORWARD_CONTEXT=block-cf") in new stack
    -- Executing [50@ext-queues:21] Queue("DAHDI/21-1", "50,t,,,180") in new stack
    -- Started music on hold, class 'default', on DAHDI/21-1

Change History

06/21/10 07:18:32 changed by mbrevda

  • description changed.

06/21/10 07:33:20 changed by mickecarlsson

  • description changed.

06/21/10 07:35:10 changed by mickecarlsson

  • description changed.

06/21/10 10:59:10 changed by p_lindheimer

  • confirmation changed from Unreviewed to Need Feedback.

comcen,

thanks but this is only part of the trace. The part that I need is where the Queue initiates the call out to the agent, so I can see what is going on with the QUEUEWAIT.

06/22/10 17:13:07 changed by p_lindheimer

  • status changed from new to closed.
  • resolution set to fixed.

(In [9899]) fixes #4357 need to calculate the time for QUEUWAIT