Ticket #4511 (closed Bugs: worksforme)

Opened 1 year ago

Last modified 1 year ago

Module MOH 2.8.0.2 and module Blacklist are having problem.

Reported by: rgazali Assigned to:
Priority: minor Milestone: 2.9
Component: Music On Hold Version: 2.7-branch
Keywords: Cc:
Confirmation: Unreviewed SVN Revision (if applicable):
Backend Engine: All Backend Engine Version:

Description

Module MOH 2.8.0.2 & Blacklist cannot be installed.

Change History

08/27/10 12:44:42 changed by GameGamer43

Can you provide more information as to the error message you are receiving or what exactly is happening when you try to install MOH and Blacklist?

08/29/10 22:52:23 changed by rgazali

I'm running freepbx 2.7.0 with asterisk 1.4.35 on CentOS 5.5,

When downloaded MOH module and tried to install/enable it, then it hangs-up. We'll get only white blank screen, nothing much can be done next. When we go back to module admin, the module was not installed.

Once we download and install Blaclist module, we will not be able to click apply changes button anymore. Seems like database tables corrupted, need to re-create all tables and re-install the freepbx.

09/06/10 02:50:39 changed by mickecarlsson

  • priority changed from crash to minor.
  • version changed from 2.8-branch to 2.7-branch.
  • milestone changed from 2.9 to 2.7.

Did you do this from within Module Admin? Check your apache error_log for any errors related to this.

Is this setup of yours a distro or is set up by installing from scratch.

09/06/10 23:00:44 changed by rgazali

The installation was done from scratch for the asterisk & freepbx. Yes, I upgraded several modules online from within Module Admin. There's no problem with others, but only for MOH and blacklist. Both were sucessfully downloaded, but as described previously, they cannot be install/activated. No idea what makes these 2 modules installation different from the others. Will check again the error_log.

09/07/10 03:13:19 changed by rgazali

Here is the error_log: ======================

PHP Warning: require_once(modules/music/functions.inc.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'modules/music/functions.inc.php' (include_path='/usr/share/pear') in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Warning: require_once(modules/music/functions.inc.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'modules/music/functions.inc.php' (include_path='/usr/share/pear') in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php

09/09/10 00:35:03 changed by mickecarlsson

  • milestone changed from 2.7 to 2.9.

In readable format 

PHP Warning: require_once(modules/music/functions.inc.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'modules/music/functions.inc.php' (include_path='/usr/share/pear') in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Warning: require_once(modules/music/functions.inc.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'modules/music/functions.inc.php' (include_path='/usr/share/pear') in /var/www/html/admin/modules/music/install.php on line 4, referer: http://freepbx/admin/config.php

09/14/10 16:48:49 changed by p_lindheimer

  • status changed from new to closed.
  • resolution set to worksforme.

sounds like something is wrong with your installation. It is not finding the file which is part of the module that you are trying to install. (Like you only downloaded half of the module or something. You probably need to manually remove the entire module from the modules directory and then try it again.

For now I'm going to close this as worksforme, if this module could not be installed there would be many issues being reported which is why I say it appears to be something on your system. (And testing shows it works as well).

09/18/10 00:27:40 changed by rgazali

Not sure what could have gone wrong here, while the rest of the modules worked perfectly well. I've done re-installation of the modules many times both by online as well as local installation. I've even removed the module manually from /admin/modules/music directory before re-install it.

09/20/10 04:52:23 changed by mickecarlsson

rgazali, please open a thread in the forum and let us continue the discussion there.