Ticket #4795 (new Feature Requests)

Opened 2 years ago

Last modified 1 year ago

Ability to send e-mail if caller hangs up during VM greeting or without leaving message

Reported by: sir_sip Assigned to:
Priority: minor Milestone: Undetermined
Component: Voicemail Version: SVN-HEAD
Keywords: Cc:
Confirmation: Unreviewed Distro:
Backend Engine: All Distro Ver:
Backend Ver: SVN Revision (if applicable):

Description

This is based on the post at http://www.freepbx.org/forum/freepbx/users/email-on-missed-call-request, which references an article at http://www.theschmandts.org/blog/2007/05/05/email-notifications-for-missed-calls-in-asterisk/ which describes a technique that as written would not work in FreePBX. However, my thought is that you could add a yes/no option in the extension settings, under "Voicemail & Directory", called "Email on Hangup" which if checked would send an email if a caller either hangs up before the voicemail greeting is completed, or leaves a message that is too short. That section would be the logical place to put that feature because you already have the delivery e-mail address, and presumably the ability to send e-mail.

The email should contain the extension called (and perhaps the original DID called if that information is still available), the Caller ID name, Caller ID number, and the date and time of the call (although the latter could possibly be deduced from the e-mail date/time).

Change History

02/04/11 22:08:39 changed by p_lindheimer

  • version changed from 2.8-branch to SVN-HEAD.
  • milestone changed from 2.9 to 2.10.

moving out of the current milestone, will review when we start planning the next milestone.

02/17/12 20:13:04 changed by p_lindheimer

  • milestone changed from 2.10 to Undetermined.

02/27/12 12:06:26 changed by Firstsip

I'm sorry to see you push this out Philippe, I would find this very useful.

Googling and bodging hasn't done it for me so far...