End Point Manager failed from Add an Extension menu

Please specify the version of endpoint manager you are running

Replying to tm1000:

Please specify the version of endpoint manager you are running

PBX End Point Manager version is 2.10.3.7

I'm unable to get this to happen. I suggest you update the Cisco brand in Endpoint Manager. If that doesn't work then you need to uninstall epm and reinstall it.

In fact I am almost 100% sure you don't have the newest update to Cisco because lines 504-506 of that file look like this:

'{$server.port.1}' => $this->settingsline?[0]server_port? ); $contents = str_replace(array_keys($replace), array_values($replace), $contents);

Which makes no sense. Please update and check again.

I mean it looks like this:

            '{$server.port.1}' => $this->settings['line'][0]['server_port']
        );
        $contents = str_replace(array_keys($replace), array_values($replace), $contents);

I tried uninstalling Endpoint manager and deleing all directories, which belong to Endpoint manager and after that, I install Endpoint manager again. However, VoIP phone configuration file is still without SIP line configuration. My FreePBX software versions are: Feature Code Admin 2.10.0.3 FreePBX ARI Framework 2.10.0.0 FreePBX Framework 2.10.0.0 Recordings 3.3.11.6 Core 2.10.0.1 Info Services 2.10.0.2 PBX End Point Manager 2.10.3.7 CDR Reports 2.10.0.4 System Dashboard 2.10.0.3 Music on Hold 2.10.0.2 Voicemail 2.10.0.3

Line numbers mismatch in log file is because I tried to figure out problem by myself and add additional line with dbug to print this->settings. I'm sorry for the misrepresentation.

  '{$server.port.1}' => $this->settings['line'][0]['server_port']
        );
        dbug ('Settings is', $this->settings);
        $contents = str_replace(array_keys($replace), array_values($replace), $contents);

The result of dbug is:

'Settings is':

Array
(
    [provision] => Array
        (
            [type] => file
            [protocol] => tftp
            [path] => 10.128.0.80
            [encryption] =>
        )

    [ntp] =>
    [network] => Array
        (
            [dhcp] => 1
            [ipv4] =>
            [ipv6] =>
            [subnet] => 255.255.255.0
            [gateway] =>
            [vlan] => Array
                (
                    [id] =>
                    [qos] =>
                )

            [local_port] => 5060
        )

    [mac] => 00000000000A
)

Also I notice, that if I add another SIP account for the same MAC address for second line, information about first line appears in VoIP configure file, but not for just created second line. Settings array data:

'Settings is':

Array
(
    [provision] => Array
        (
            [type] => file
            [protocol] => tftp
            [path] => 10.128.0.80
            [encryption] =>
        )

    [ntp] =>
    [network] => Array
        (
            [dhcp] => 1
            [ipv4] =>
            [ipv6] =>
            [subnet] => 255.255.255.0
            [gateway] =>
            [vlan] => Array
                (
                    [id] =>
                    [qos] =>
                )

            [local_port] => 5060
        )

    [line] => Array
        (
            [0] => Array
                (
                    [line] => 1
                    [username] => 803
                    [authname] => 803
                    [secret] => password123
                    [displayname] => 803
                    [server_host] => 10.128.0.80
                    [server_port] => 5060
                )

        )

    [mac] => 00000000000A
)

Unfortunately I'm unable to help you more unless I have access to your machine through SSH. There is nothing more I can do. If you'd like to provide that information please contact me off list at andrew.nagy(at)the159.com

Closing this. I never figured out your issue. If you are still having it then please open a new ticket and we can work together on that. I've gone through tons of deployments since then and all of the data comes across as it should.