Changes between Version 73 and Version 74 of GettingSupport

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p_lindheimer (IP: 98.203.245.82)
Timestamp:
10/12/07 13:03:11 (6 years ago)
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  • GettingSupport

    v73 v74  
    11= Getting Support = 
    22 
    3 == Documentation  == 
    4  
    5  * End-user documentation is maintained on [http://aussievoip.com.au/wiki aussievoip.com.au] 
    6  
    7 == Community Support == 
    8  
    9  * [irc://irc.freenode.net/#freepbx #freepbx] on [http://freenode.net/using_the_network.shtml irc.freenode.net] 
    10  * [http://sourceforge.net/mail/?group_id=121515 amportal-users mailing list] 
    11  * [http://forums.freepbx.org discussion forums] 
    12  * [http://www.asterisktutorials.com Asterisk Tutorials] - Free video tutorials 
    13  
    14 == Bug Reports == 
    15  
    16  * If you find a bug in freePBX, please [/trac/search?q=&noquickjump=1&ticket=on search] to see if it's already been filed or fixed, and if not, [/trac/newticket file a bug report]. Please do not file support issues as bugs! See ReportingBugs for some advice on the best way to file a bug report. 
    17  
    18 == Support For Developers == 
    19  
    20  * [irc://irc.freenode.net/#freepbx-dev #freepbx-dev] on [http://freenode.net/using_the_network.shtml irc.freenode.net] 
    21  * [http://sourceforge.net/mail/?group_id=121515 amportal-devel mailing list] 
    22  * This wiki contains documentation for [wiki:DevWiki freePBX Development] 
    23  
    24 == Asterisk@Home/TrixBox/Xorcom/Etc Support == 
    25  
    26 We are only able to support freePBX specifically. Although these other products use freePBX as a part of their offering, you will have to get support from their respective sites for help with anything not directly related to freePBX. 
    27  
    28  * [http://www.trixbox.org/modules/newbb/ Trixbox forum] (Asterisk@Home was renamed to [http://www.trixbox.org/ Trixbox]) 
    29  * [http://xorcom.com/rapid/ Xorcom Rapid] 
    30  
    31 == Commercial Support == 
    32  
    33 ''If you are a business entity that provides commercial freePBX support, please list your company here:'' 
    34  
    35 '''Global''' 
    36  * [http://www.aussievoip.com/wiki/WPM4L-Support Rob Thomas] - Otherwise known as X-Rob - Currently, the freePBX project leader. 
    37  * [http://www.trixbox.org/support Trixbox Support] - Official paid support options for [wiki:TrixBox trixbox] from trixbox support staff 
    38  * [http://www.bitnetix.com Bitnetix Technology Consulting] - Asterisk, freePBX, TrixBox, PBX/telephony, not-for-profit support, and general technology consulting.  1-585-259-3742 or info@bitnetix.com 
    39  * [http://voip-info.org/users/view/diyanat Diyanat Ali] - VOIP consultancy, Asterisk, freePBX, Trixbox, SER, contact: email/msn diyanat (at) hotmail.com phone: +91 9885039230 
    40  
    41 '''Canada''' 
    42  * [http://www.vontrade.com] - Install, Setup and Configure Freepbx, Asterisk, Trixbox, A2billing, PBXtra, Sip Expree Router(SER) and VoIP solutions. 
    43  * [http://www.OC9.com] -- OC9 Technologies in Quebec City / Ville de Québec -- Toll free/Sans frais: 1-877-285-0599 --- Téléphonie IP à Québec, installation freePBX pour entreprise, hébergement, utilisateurs itinérants, intégrations complexes avec J2EE --- Voip in Quebec City, enterprise freePBX installation, hosting, roaming users, complex integration with J2EE --- Offices in / Bureaux dans les villes suivantes: Québec / Montreal / Ottawa 
    44  
    45  * [http://www.modulis-voip.com] - Freepbx customization, installation and tunrkey voip solutions, Montreal Canada 
    46  * [http://www.kaleemsoft.com] - We perform custom Asterisk installations with freePBX and also provide billing and hosting sloutions 
    47  * [http://www.visionvoip.com VisionVoIP Communications Inc. 1-800-886-4715] - Installation and setup of Asterisk, TrixBox, freePBX, PBXtra, IP-Phones, Computer Networks and IT Stuff. We also provide virtual PBX solutions. 
    48  * [http://www.thevtek.com ThevTek Technologies Inc.] [http://www.telecodex.com] (subsidary of !ThevTek Technologies Inc.)- Differents Asterisk Solutions provided, installation, configuration, FreePBX, TrixBox, Networking and Hosting Solutions. 
    49 contact: email/ stephane (at) thevtek.com  
    50  
    51 '''China''' 
    52  * [http://www.magiclink.cn/en Magiclink Inc.] [http://www.www.magiclink.cn]  Asterisk based products & solutions provided, Magiclink IP PBX, siPooP softphone, Media Gateway, Magiclink Appliance, Freepbx. trixbox, a2billing installation and customization. 
    53 contact: email/ solo (at) magiclink.cn 
    54  
    55  * [http://www.openvox.com.cn OpenVox Inc.] [http://www.openvox.com.cn]  Asterisk Hardware  Provider,set Up IP PBX by using Freepbx,Trixbox installation with OpenVox hardware. 
    56  
    57 contact: email/ zhulizhong@gmail.com,toasterisk@gmail.com 
    58  
    59  
    60 '''Europe''' 
    61  * [http://www.intrintech.com Intrintech] - Installation, Configuration and Support of Asterisk, FreePBX and Trixbox. UK Based, we work anywhere remotely or in your office for London-based clients. Email: office (at) intrintech.com. UK Phone: 0845 644 2918 
    62  * [http://www.startel.pt/eng StarTel] - Live Asterisk support in English, Portuguese Spanish and French. Remote Asterisk administration and call routing through ENUM and the cheapest VoIP providers. info@startel.pt +351210329168 sip:info@startel.pt 
    63  * [https://www.postmet.com PostMet] - Germany, Russia, Baltic states. English, German, and Russian speaking Support Team. Remote Asterisk, TrixBox & freePBX installation and administration. faq@postmet.com sip:911@voiptalk.postmet.com 
    64  * [http://www.talkon.eu TalkOn] - Supply of prebuild PBX systems based on FreePBX. Help Configuring and building Trixbox with Sangoma hardware in the UK. We also offer PSTN interconnect of Asterisk using SIP, IAX, Analogue or PRI. Email sales@talk-on.co.uk. UK Phone: 08000TALKON or 44(0)1189413322. 
    65  
    66 '''India''' 
    67  * [http://www.axelmicro.com Axel Micro Inc.] - Remote Assistance, New Installation of Asterisk/TrixBox/freePBX/IP-Phones and Computer Networks. 
    68  
    69 '''Israel''' 
    70  * [http://www.asterjet.com Adorah Voip Solutions] - Integrators & Consultants for all Asterisk & Freepbx/Trixbox distributions. Technical assistance remotely and on-site available +972-57-6666555 Ext. 2323 
    71  
    72 '''Latin America''' 
    73  * [http://www.syscount.net Syscount Providers] - Soporte personalizado para Asterisk, freePBX, TrixBox, Firewalls, VPN, Web/Email/DHCP/File/Proxy Servers. Hablamos Inglés y Español. Contáctenos +1.360.227.6030. 
    74  
    75  * [http://www.iconos.com.ve iCONOS] - Instalación, soporte y venta de equipos para sistemas VoIP Asterisk - TrixBox - freePBX.  Experiencia con Asterisk desde 2004 - PBX, centro de llamadas, servidores de Fax HylaFax, aplicaciones IVR, Texto a Voz (TTS), Reconocimiento de Voz sobre Asterisk con LumenVox, soporte y desarrollo de sistemas y aplicaciones en Linux. Tenemos stock local de teléfonos SNOM y Digium.  Contáctenos: +58 (212) 9760777 / andres@iconos.com.ve 
    76  
    77  * [http://www.seaq.com.co SEAQ] - Ofrecemos servicios de soporte Asterisk y FreePBX.  We offer support services for Asterisk and FreePBX. We can help you with specialized developments. Contáctenos: +57 (1) 6559800 / serviciosit@seaq.com.co 
    78  
    79  * [http://www.palosanto.com PALOSANTO SOLUTIONS] - Soporte tecnico en instalaciones Asterisk. Mantenemos y desarrollamos la distro ELASTIX (www.elastix.org), la cual nos permite agregar modulos a medida. We speak english, portuguese and spanish. Contáctenos: +593 (4) 2290244 / ventas@palosanto.com 
    80  
    81  * [http://www.voxoni.com VOXONI] - Location: Bogotá Colombia. Installation. We have Digium-Asterisk certified profesionals (DCAP). We perform installation and maintenaince of Asterisk, FreePBX, Asterisk-Java, predictive dialer (gnudialer), IVR, CallCenters setup, custom reports and extensions for FreePBX.  Contact us at: (571) 6360324 or (57) 3105593132 or info@voxoni.com 
    82  
    83 '''South Africa''' 
    84  * [http://www.clarotech.co.za Clarotech Consulting] - Provide expert consulting advice on the integration of Asterisk solutions into any business. In-depth knowledge and solid experience in implementing and supporting mission-critical Asterisk installations, including disaster recovery planning. 
    85  
    86 '''United States''' 
    87  * [http://www.asteriskagent.com AsteriskAgent] - Asterisk, freePBX, Vicidial, Astbill, AsterFAX, SugarCRM. Remote and On-site installations available.  
    88  * [http://www.bitnetix.com Bitnetix Technology Consulting] - Asterisk, freePBX, TrixBox, PBX/telephony, not-for-profit support, and general technology consulting.  1-585-259-3742 or info@bitnetix.com 
    89  * [http://www.convertecsolutions.com Convertec Business Solutions] - Asterisk, TrixBox, freePBX, Vicidial, A2Billing, Astbill, AsterFAX, SugarCRM. Remote, phone, and On-site installations supported 
    90  * [http://www.techdatapros.com Tech Data Pros] - Asterisk, freePBX, TrixBox consulting 
    91  * [http://www.xpedition.us] - Asterisk, freePBX, Trixbox makers of WolfPack PBX(TM) and the WolfPack Operators Panel(TM) consulting and custom applications   
    92  
    93 '''West Africa''' 
    94  * [http://www.starsoftonline.com STARSOFT Informatique] - Installation and setup of Asterisk, TrixBox, freePBX, IP-Phones, Computer Networks and IT Stuff. 
     3Support Information can be found at: [/support FreePBX Support Page] [[BR]] 
     4(or press the support button on the left) 
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