Changes between Version 3 and Version 4 of ReportingBugs

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Author:
gregmac (IP: 66.102.80.229)
Timestamp:
03/01/07 21:22:55 (6 years ago)
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  • ReportingBugs

    v3 v4  
    44Users reporting bugs is a huge part of developing open source software. Reporting bugs is a benefit to everyone involved and ultimately will help create a better product. 
    55 
    6 That said, reporting false bugs or support requests strains bug marshall and developers time - these people are volunteers remember, and most have day jobs to earn a living. 
     6That said, reporting false bugs or support requests strains bug marshall and developers time - remember, these people are volunteers, and most have day jobs to earn a living. 
    77 
    88== Basics: What you did, what should have happened, what did happen == 
    2424=== Be brief, but concise. === 
    2525 
    26 It's a fine line, but try to stick to it the best you can. Remember, what you did, what you expected, and what happened. A log file showing only a call where a problem occured for example, is useful, but your log file showing 8 calls in progress at the same time is not.  
     26It's a fine line, but try to stick to it the best you can. Remember, what you did, what you expected, and what happened. A log file showing only a call where a problem occurred for example, is useful, but your log file showing 8 calls in progress at the same time is not.  
    2727 
    28 === Use english === 
     28=== Use English === 
    2929 
    30 The community is made up of many groups around the world who speak many languages, but most people are english speaking, and so reporting in another language is a good way to get your problem ignored by most people capable of fixing it who won't understand. 
     30The community is made up of many groups around the world who speak many languages, but most people are English speaking, and so reporting in another language is a good way to get your problem ignored by most people capable of fixing it who won't understand. 
    3131 
    3232=== Only report one bug per ticket === 
    6161Follow the same rules as above for posting output, enclosing in '''`{{{`''' and '''`}}}`'''.  
    6262 
    63 The logs you post should show only the problem in question, and perfably (if relevant) the complete call taking place.  
     63The logs you post should show only the problem in question, and prefably (if relevant) the complete call taking place.  
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