Ticket #2282 (closed Bugs: fixed)

Opened 6 years ago

Last modified 5 years ago

Playback problem with queues and compound sound files

Reported by: ronald.lew Assigned to:
Priority: minor Milestone: 2.4
Component: Queues Version: SVN-HEAD
Keywords: Cc:
Confirmation: Confirmed Distro:
Backend Engine: All Distro Ver:
Backend Ver: SVN Revision (if applicable):

Description

Queues cannot play compounded sound files. An example in queues_additional.conf is:

[2000] annouce-frequence=15 music=custom queue-callswaiting= queue-thankyou=custom/MsgA&custom/MsgB&custom/MsgC context=ivr-11

This will occur when an IVR has an annoucement that contains 2 or more sound files. Then, create a Queue that has the Voice Menu set to that IVR.

Change History

08/15/07 18:19:43 changed by ronald.lew

Edit:
[2000]
annouce-frequence=15
music=custom
queue-callswaiting=
queue-thankyou=custom/MsgA&custom/MsgB&custom/MsgC
context=ivr-11

08/19/07 03:06:16 changed by p_lindheimer

  • version changed from 2.2.3 to 2.3-branch.
  • milestone changed from 3.0 to 2.3.

08/19/07 03:24:25 changed by p_lindheimer

  • version changed from 2.3-branch to SVN-HEAD.
  • milestone changed from 2.3 to 3.0.

move to svn head and review for backport once addressed. This will have implications to deal with when addressing #2068

12/05/07 15:51:01 changed by p_lindheimer

  • status changed from new to closed.
  • confirmation changed from Unreviewed to Confirmed.
  • resolution set to fixed.

I don't know of an easy solution to fix this (other than creating a single file out of the compound files). I have modified Queues to provide warnings about this and the generated conf file truncates to the first sound file as well as provides notification errors for the System Status panel.

r5349