Ticket #5531 (new Bugs)

Opened 1 year ago

Blind transfer from queue to extension with follow me active does not fail over properly when follow destination rejects call

Reported by: iamhrh Assigned to: p_lindheimer
Priority: minor Milestone: Undetermined
Component: Follow Me Version: 2.9-branch
Keywords: blind transfer follow me reject Cc:
Confirmation: Unreviewed Distro:
Backend Engine: All Distro Ver:
Backend Ver: SVN Revision (if applicable):

Description

Steps to reproduce:

Inbound route directly to queue

Setup extension with follow me active and forwarded, with call confirm on

Call queue

Answer call

Use blind transfer to other extension (in my case from a polycom IP 650)

Reject call on follow destination

Call hangs up instead of proceeding to failover destination