FreePBX vs Skype: Software as a Service

Interesting PCMag John Dvorak article came out two days ago –,1895,2176192,00.asp

Dvorak’s article points out the problems of relying on a single server (or service) in a modern IT infrastructure.

The impetus for the article was Microsoft’s WGA servers going down for 19 hours last weekend, but those of you tempted to rely on ‘free as in beer’ services might do a gut check (this applies to paid hosted services, too, of course.)

Skype’s vaunted peer-to-peer technology didn’t help them stay up – their outage lasted roughly the same period of time.

That’s one reason why FreePBX® doesn’t rely on an external service to run – whether to log you in or store your settings.

With Moore’ Law at your back, why share? It is a valid question, which is sometimes met with one of the following answers:

1) offsite is supposed to be more reliable than on-site, because there are more qualified people making it their number one priority to keep it up

2) your team is distributed and they still rely on one service anyway

As the WGA and Skype outages show, these justifications sometimes fall down.

After all, at your office you can put in a backup system, if needed. It is hard to find a second service provider to be your backup.

Press Release – FreePBX 2.3.0 Ships!

San Francisco, CA and
Seattle, WA–
27, 2007

Atengo LLC, primary sponsor of FreePBX®, announces
the immediate release of FreePBX Version 2.3 at

FreePBX is the most popular
open source web-application for business telephony, with over 1.5 million
downloads. This release follows
completion of the successful 2.3 Beta Program, with nearly 4,000 sites
contributing over a million hours of testing. FreePBX offers organizations a free
and powerful alternative to traditional enterprise voice solutions.

Free isn’t just the price of FreePBX; FreePBX stands for
freedom – freedom to use, freedom to modify, and freedom to integrate your web
and legacy applications with your voice solution.. Atengo calls this philosophy
“Freedom to Connect®.”

Atengo is proud of the participation of FreePBX’s community of developers, VARs
and users. The project website,, contains documentation,
support, and helpful tips for this popular open source business telephony

Support and Availability

Atengo also announces the simultaneous launch of a new online
store at, where developers,
VARs and users can support the FreePBX project by purchasing equipment,
services, and FreePBX Official Support.

“Commercial support is a key requirement of many
organizations, and we’re glad to be able to provide those organizations with a
solution,” said Philippe Lindheimer, FreePBX
Project Lead. FreePBX Official Support is available for all FreePBX installations,
regardless of operating system or distribution channel.

FreePBX 2.3 is available now for download on Free and commercial support is available,
providing organizations the option of prepaid and subscription support programs
designed to match their needs.
About Atengo, LLC
Atengo LLC is the primary sponsor and developer of FreePBX, the most popular open source PBX software solution.

About FreePBX

FreePBX is the most popular open
source web-application for business telephony. FreePBX is built on the LAMPA
stack (Linux, Apache, MySQL, PHP, & Asterisk®). FreePBX is pleased to be
used by many open source telephony distributions such as Trixbox ® and Elastix.
It has been contributed to and enhanced by open source software engineers
around the world.

FreePBX and the FreePBX logo is a registered
trademark of Atengo LLC. The Atengo logo is a trademark of Atengo, LLC. Trixbox is a registered trademark of Fonality.
Asterisk is registered trademark of Digium. All other trademarks are property
of their respective owners.


1-866-343-0959 x 621

Richard Piotrowski