Voicemail Reports Module Now Available for FreePBX



Call centers and businesses have long been utilizing call recording of queues and extensions to monitor employee’s calls and customer service levels, but a missing component was the ability to easily listen to voicemail messages left for internal user’s extensions. This module adds a quick way for system administrators and managers to review and listen to all users messages from one report.  This can be useful for employee performance monitoring, and ensuring that voicemails are responded to in a timely manner.  

Voice Mail Reports also adds the ability for a System Administrator to view and listen to all voicemail greetings and name recordings on the PBX, as well as the ability to quickly see which voicemail accounts have not completed the setup of Voice Mail Name, Greeting and email forwarding addresses.  This can save time during system setup and maintenance windows to ensure optimal performance and usage of voicemail services.

View Video User Guide for VM Reports

Greetings & Settings

Allows you to quickly view individual Users Greetings and Settings. And quickly tell who needs to record greetings as well as see who is setup to receive voicemail to email.

 

View & Listen to Voicemails

You can also see and listen to all of the voicemails residing on your system. Data listed includes Mailbox Number, Date and Time, Folder, Caller ID, Duration and listen tab.

Click here for additional information on the VM Reports Module

FreePBX Commercial Modules are add-ons that enhance the already feature rich FreePBX business phone system, and can be purchased directly in our PORTAL. For detailed instructions on preparing your system for commercial modules, and purchasing licenses view our Commercial Modules Section on the FreePBX Wiki.

Preston McNair on Behalf of the FreePBXSchmooze Com Inc Team.

Jason Parker joins FreePBX/Schmooze Com Inc Development Team

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Jason Parker a former Asterisk developer at Digium was responsible for leading the creation and maintenance of the FreePBX based distro AsteriskNOW, has joined the FreePBX/Schmooze Development Team.  Jason also known as “Qwell” on IRC has given presentations at Asterisk events around the country, including AstriCon and The Atlanta Asterisk Users Group.

“We’re excited to have another seasoned developer with direct Asterisk and FreePBX experience join us.,” said Tony Lewis, CEO of Schmooze.  “Jason has been contributing to Asterisk since 2005 and FreePBX since 2008 we expect him to help us continue expand the features of FreePBX, the most widely deployed Open Source PBX platform in use across the world today. “

Jason will be working on backend infrastructure for phone application development, while continuing in his role with Asterisk development for features and issues that primarily affect FreePBX users.

Please help us welcome Jason (QWELL) to the FreePBX Community. You can find him in the #FreePBX and #FreePBX-Dev IRC channels.

Latest News from FreePBX – August 2013

In this issue we will be updating you on the following items:

 

 

 


UPCOMING EVENTS – Join us in Las Vegas August 26-29, 2013 at Mandalay Bay for the first ever FreePBX World! FreePBX World is Free to All Attendees of the ITEXPO

 

                          Free Registration Required              View Agenda

FreePBX World attendees will be able to listen to talks from the project managers  about the FreePBX Ecosystem; including it’s history, current feature set and roadmap for the future. We will also have additional vendors and speakers on hand that have partnered with FreePBX to build solutions that expand on the already powerful FreePBX platform and talk about how their products, that anyone can purchase for their FreePBX system, enhance the FreePBX experience.

 

FreePBX World is an event for all interested in selling, installing or using VoIP phone systems.  Whether you are installing on premise or in the cloud, targeting small businesses or enterprise users, FreePBX has a solution to fit your needs. WHO SHOULD ATTEND:

 

  • All users of FreePBX Systems

  • Anyone looking to sell and install VoIP phone systems and hosted VoIP services

  • Enterprise IT personnel

  • ITSP/telco system administrators

  • The FreePBX Ecosystem is currently powering millions of PBXs across the world, making it a lucrative market for developers looking to build FreePBX Certified custom telephony applications.

  • OEM/Hardware manufacturers looking to expand their PBX offerings into the lucrative FreePBX marketplace

  • Anyone looking to learn more about FreePBX, the Ecosystem of products around it and the Reseller Program

FreePBX World is sponsored by Schmooze Com Inc, Sangoma & Yealink

 

     

 

UPCOMING EVENTS- OTTS Training & the Certified Reseller Program

 

If you are looking for a great FreePBX training experience sign up for early bird pricing for our September 10th-13th training in Cleveland, Ohio, taught by the project managers of FreePBX and the FreePBX Professional Training Staff.

 

Everything that you will learn is completely applicable to all recent versions of FreePBX, and all FreePBX Based Distributions!  Learn More…

 

Certified Reseller Program

 

All resellers of FreePBX and PBXact are now required to attend OTTS to obtain their Certified Resellerstatus. This program provides many incentives, as well as discounts on FreePBX hardware, commercial software and support. Learn More…

 



UPCOMING EVENTS- Join us in Las Vegas August 26-29, 2013 at Mandalay Bay for ITEXPO! FreePBX is a GOLD SPONSOR of ITEXPO, the largest Business Technology Event, covering VoIP and Unified Communications!


What’s Happening at FreePBX- Cyberlynk & Schmooze annouce FreePBXhosting.com

 

CyberLynk & Schmooze collaborate to launch FreePBXHosting.com to provide premium FreePBX hosting on Virtual Private Servers and a powerful lineup of both Green Dedicated Servers and Premium Dedicated Servers.

 

Through this partnership, CyberLynk will provide the support for the VPS nodes, dedicated server hardware, data center operations and billing/general account information. Schmooze Com Inc will provide support for FreePBX related questions and issues. View FreePBX support options…

 

FreePBXHosting.com is the 1st Approved Hosting Provider by FreePBX.org and Schmoozecom.  

To try out FreePBXhosting.com free for 30 days use the PROMO CODE: FreePBX2013 when signing up for service.

 

“Cyberlynk is excited to partner with the FreePBX Project and Schmooze to offer FreePBXhosting.com.  We partnered directly with Schmooze  for their expertise and knowledge of business phone systems and services, giving us the ability to offer our clients the best FreePBX hosting experience that also contributes directly back into the FreePBX Project.” – Adam Hobach – Cyberlynk

 

“Cyberlynk’s state of the art dedicated datacenter and over 18 years of hosting experience was a key factor in making the decision of whom to partner with for FreePBXhosting.com.  Combining FreePBX Hosting, Professional PBX service and support from Schmooze and sip trunks from SIPStation is the best way to not only get ‘Best in Class Business Phone Service’, but at the same time contribute back into the ongoing development of FreePBX.” – Tony Lewis- FreePBX Distro Project Manager

 

Derek Peloquin announced as VP of Community Relations and Training

 

FreePBX and Schmooze are pleased to announce the addition of a new key member to the FreePBX family. After watching the community grow over the past several years, it became apparent that the FreePBX community needed a full time community manager. We started an extensive search for the perfect candidate after acquiring the FreePBX website and trademark in February and are excited to announce the search is over! Without further ado, please help us welcome Derek Peloquin! Read more about Derek’s extensive experience with Asterisk and why he was the perfect fit for this position…

Virtual Queue Plus Commercial Module Released for FreePBX:

 

Schmooze is excited to announce the new Virtual Queue Plus module for FreePBX 2.11! This module expands the options available when using PBX queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time.  VQ Plus also allows you to create Virtual Queues to manage queue behavior and expand and customize caller destinations for callers routed through the virtual queues.  Watch the video guide to learn more: VQ Plus Video User Guide

 

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SIPStation continues to add additional Functionality to your FreePBX trunking service

 

We continue to enhance our unlimited, no contract, no fuss SIP TRUNK offerings with additional features, besides being the easiest way to setup and configure SIP Trunks within FreePBX we have recently added the following new features:

 

Most of these new features will be integrated and managed in the new SIPStation FreePBX Module being released this week!  So instead of having to log into the website to manage these settings you can make changes directly from within FreePBX! Learn More…

 

We will be looking forward to networking with and meeting many of you in Las Vegas this month!

 

The FreePBX and Schmooze Team!


                                    

Connect with Us:


Copyright © 2013, Schmooze Com Inc FreePBX is a Registered Trademark of Schmooze Com Inc All Rights Reserved.

Derek Peloquin announced as VP of Community Relations and Training

FreePBX and Schmooze are pleased to announce the addition of a new key member to the FreePBX family. After watching the community over the past several years grow, it became apparent that this Community needs a full time Community Manager. We started an extensive search for the perfect candidate after acquiring the FreePBX website and trademark in February and are excited to announce the search is over! Without further ado, please help welcome Derek Peloquin!

Derek joins Schmooze with nearly 8 years of experience with the Asterisk Project and Community. In his previous role as Senior Technical Trainer at Digium Inc, Derek provided Instructor Led Training and seminars as well as developing classroom curriculum, certification exams and online training videos. Four years prior to this, Derek also provided Asterisk support, consulting and custom configuration. In his new Community Manager role Derek will be committed to engaging with FreePBX users online and at various events to advance and grow the community. This will include acting as moderator and providing support in our forums and IRC. Another significant aspect of this role will be to function as liaison to FreePBX developers, providing triage and acting as Bug Marshall. In this function Derek will be able to better assist developers in resolving reported issues.

Derek will also be managing and coordinating training at Schmooze/FreePBX. In this capacity he will work to provide online content to users such as videos and documentation. He will also be busy strengthening and growing the Open Telephony Training Seminars (OTTS) Instructor Led Training offerings. This will include developing new courses and coordinating more training events annually and at more locations worldwide! Derek hopes to take advantage of these events to further engage the community.

Please help us welcome Derek to the community. You can find him in the #FreePBX IRC channel and in the forums under the username dpeloquin.

Trac Downtime

UPDATE: The migration to Jira went perfectly!

Good News Everyone!

This coming Sunday (August 4th) our old bug tracking system will experience some down time after 6pm PST. We will finally be migrating to JIRA at the new address of http://issues.freepbx.org. Any old Trac links will redirect to the new location automatically. During this transition time Trac and Jira will both be down for maintenance while we perform the migration and upgrades. Sorry for any inconvenience this may cause.

This is the first step in our “Road To Github” initiative.

PS. Attachments will finally work again. I know, I know. It’s been too long.

Thanks for supporting FreePBX,
Andrew
Schmoozecom, Inc/FreePBX