Available only for PBXact
The Oracle Connector is an add-on for PBXact phone systems that already have the Sangoma Property Management module license, enabling hotels, resorts, motels, and other hospitality facilities to directly communicate between an Oracle Property Management System (PMS), such as Oracle® Hospitality OPERA (formerly Fidelio), and PBXact.
The Oracle-certified Connector add-on provides synchronization between databases, allowing the automation of guest processes:
- Activating and deactivating guest room phones and voicemail upon check-in and check-out
- Set and view room cleanliness status
- Set wake-up calls
- Emergency calling
Guest room telephone devices are also automatically updated with guest information, so by the time the guest walks into the room, their name is already set up, and it will also be displayed to the service staff, so they know at a glance who is requesting service.