Scribe provides transcription services to your FreePBX and PBXact systems, allowing you to easily extract valuable insights from your audio files.
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Features
- AI-Driven Sentiment Analysis- Analyze call and voicemail transcripts to gauge customer sentiment (positive, negative, neutral) per individual caller and for the whole conversation.
- Call Summarization- Get concise summaries from the generated transcriptions for quick reviews of key points without replaying entire recordings.
- Speech-to-Text Transcription- Automatically transcribes recorded calls and voicemails, creating written records of every interaction for easy reference.