Sangoma Property Manager is a Property Management System designed specifically for FreePBX and PBXact phone systems. It is utilized via a customized dashboard, provided by the existing User Control Panel (UCP) of FreePBX and PBXact.
The Queue Reports module provides insight into each and every queues on a given FreePBX system. It offers full control over what data is displayed for each type of report and lets users build custom templates for quick reporting. Each report type, such as All Call Distribution by Queue, has a list of columns that can be checked or unchecked for on-the-fly view customization.
The Queues Pro module expands the options available in FreePBX queues, allowing organizations to take advantage of contact center functionality like queue penalty rules, virtual queues, queue call back, and expanded destination controls.
The Pin Set Pro module provides greater flexibility in the deployment of security pin codes, allowing system administrators to assign pin codes directly to extensions and granularly control per extension which outbound routes are allowed to be dialed without pin codes. The module also features a report type that details call details and billable hours, including the ability to filter by dates, duration, pin code, or source/destination DIDs.
PhoneApps are a suite of phone applications that integrate directly with FreePBX and the EndPoint Manager. PhoneApps allow users to control functions and settings directly from the screen of their phone.