Archives: Add-Ons

Queue Wallboard

The Queue Wallboard module allows you to easily view real-time information related to queues in the UCP module of FreePBX or PBXact. The queue information available includes: the number of active calls in any queue the number of calls that have been abandoned the SLA percentage (ratio of calls that are handled using pre-defined criteria)

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XactDialer

The Xact Dialer (or Broadcast) module allows a message to be broadcast to a predefined list of phone numbers. Different messages or destinations can be used based upon whether the call is answered or goes to voicemail. The module includes robust reporting options.

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Web CallMe

The Web CallBack module makes it easy to add an HTML phone contact form to a website. This module allows admins to specify a CID to be prepended (which alerts that the call is coming from a specific callback) and also set Dial Matches to specify which numbers users are allows to call.

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Voicemail Reports

The Voicemail Reports module offers an easy way for system administrators and managers to review all users’ voicemail settings in one place, as well as listen to all voicemails residing on the system from one report.

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