Module Category: Call Center Bundle

Outbound Call Limit

The Outbound Call Limiting module provides the tools to set restrictions on how many times a number is called during a certain time period. When exceeding the call limit during the specified time period, any additional calls are blocked, and a recording advises users that the call was not allowed.

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Class of Service

The Class of Service Administration module provides granular control at the extension level to access and set permissions of specific calling features of your PBX. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.

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CallerID Management

The CallerID Management module allows users to easily modify the outbound Caller ID from their endpoint, either for the next call only or until the change is reversed.
By dialing a simple feature code you can change the Caller ID for the next call on your extension. Optionally you can also specify the Persistent field, If this is checked the CID is permanently changed for all future calls for your extension until another feature code is entered to change it.

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CRM Link

The CRM Link module is designed to connect your CRM software to FreePBX. This allows FreePBX to push call history and caller information, as well as call recordings and voicemails, to your CRM. And, in conjunction with the Zulu UC plugin, allow inbound Call Popups and Click to Call functionality from your CRM.

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