FreePBX Zulu UC

Introducing Zulu UC…it’s Outlook and Browser integration for FreePBX and it’s coming soon!

Zulu UC is being built by the same team behind the world’s most popular open source PBX, FreePBX. It allows easy communication and collaboration integration with applications that people like you use everyday.

Get in on our pre-release promotion and license unlimited Zulu user connections for only $199 before October 31, 2015.

Click here to take advantage of this offer today!

Sangoma Technologies US
2414 Industrial Dr. Unit D – Neenah, WI 54956
1.920.886.8130

Checklist: 6 Things to Consider When Choosing A Unified Communications System

Both the IT Services and Communications worlds continue to change dramatically. According to a 2015 Executive Report by IBM, the way humans communicate with each other has changed more in the last ten years, than it has in all the previous decades of human existence—combined. And it makes our collective job of providing high performance and flexible unified communications solutions both more exciting, and more challenging.

  • Open, seamless, ubiquitous is becoming the norm
  • Global VOIP migration continues full steam
  • Communications continue to be fragmented across different hardware and software

And it’s showing no signs of stopping. The VoIP subscriber base is expected to grow at a CAGR of 16.6% from 2014 to 2020, and the VoIP Services Market is expected to expand at 9.7% CAGR until 2020 due to adoption in both corporate and residential says Transparency Research.

The result is that more businesses—from mom and pop startups to global enterprises, are urgently working to analyze traditional analog systems and (at the very least) connect them to digital unified communications systems—or bypass/replace them entirely.

While historically there have been typically a handful of players in the market, Computer Weekly (and others) see an opportunity to open up the market with Microsofts Lync (Skype for Business) platform.

What to Consider When Selecting a UC System

With a number of solutions available, it’s important to develop a strategic unified communications plan that answers the critical business questions and needs. You used to be able to buy a box with some software in it, plug it in, configure it, and that was that. But businesses are smarter than ever—and already wading hip deep into UC. According to TechTarget, 63% of companies had at least one unified communications app in the cloud, with web conferencing topping the list.

Given this, and the proliferation of technology, it’s more important than ever to have a clear goal in mind when choosing a system. The following checklist will help guide you in your selection of a UC solution.

1. Is it new, or does it need to work with your old system?

Most organizations are looking to integrate new digital technology with something they already have something in place. Usually it’s made up of copper wires, a micro computer, logic and switching cards along with a few traditional telephones. Only a handful are looking to build a unified communications solution from the ground up.

Depending on which camp you’re in, you’ll have different needs. For example, if you have legacy analog technology, you might need an analog voice card to connect your phone system to the public switched telephone network (PSTN). If you don’t have a legacy system (or any system at all), then you move on to the next question…

2. To Build or to Buy PBX?

If you’re starting from scratch (or upgrading an old system), there are three ways you can go. And while there are grey areas where these solutions overlap, we’ll save the deep dive into the detail for another post.

  • Option 1: Onsite PBX hardware: A traditional approach, this classic approach can be attractive to users who are experience only with administering old technology. While the sound quality is solid, It’s expensive and limited in regards to features.
  • Option 2: Buy an IP PBX solution: There are a few approaches here. There are virtual VOIP solutions, cloud solutions, onsite prebuilt solutions.
  • Option 3: Build your own VOIP solution: Not an unpopular solution. For example, our Asterisk-based, FreePBX drives 2 MILLION IP PBX systems globally. Typically this includes managing your phone lines, phone carrier, trunk, and your SIP (Session Initiation Protocol) client. The phone lines and carrier are typically hardline, while the trunk is over IP and the SIP client is, well, SIP.

A lot of times, the choice to build or buy comes down to how much control and functionality of your system do you want. With Onsite PBX hardware and virtual solutions, you have little control of the system and features. With an onsite prebuilt or build your own, you have significantly more options. This ties into questions 3 – 6.

3. What PBX Features Do You Need?

If you only need basic call routing and switching, a basic PBX solution might be enough (and expensive) solution. But most companies really need something that provides more features like video, conferencing, support of BYOD environments, text, instant messaging, and integrate quickly, easily and securely with their existing network. Make a list of all your foreseeable requirements early on.

4. What Are Your Network Requirements?

What kind of network are you plugging your new PBX system into? Will your internet connection be able to handle the additional load of voice, data and video? Do you have a gateway in place to hand Quality of Service to allocate bandwidth to voice? Does your router support VOIP? Completely map out your existing network and identify support technology that can impact your choice of solution. Typically you want to choose a solution that will work relatively smoothly with your existing network.

5. What Level of Security Do You Need?

According to InformationAge, Security is one of the top three priorities for CIOs in 2015. Traditionally, analog communications systems were the most secure that a company could provide. But business demands more than what old school PBX systems give.

The demand—and the focus on security—have driven the need for unified communications to provide a holistically secure solution for business. A proper IP PBX system should protect you from attack, while keeping you compliant with any regulatory requirements you might face. This will might include taking steps like having a security policy in place, encrypting VOIP calls, and leveraging a session border controller (SBC) to manage digital traffic.

6. What Are Your Future Business Needs?

Do you anticipate growing the business? Will you add more employees, devices, communications apps? If so, you want to leverage a unified communications system that is flexible, and allows you to control the solution at a granular level.

Bridging Your Worlds

In many cases, when developing your unified communications solution, you’ll be faced with a hybrid scenario. You probably have some legacy hardware that you want to integrate with a solution like Skype for Business, along with an ever-changing BYOD policy. Are you considering building from scratch? If so, consider the 2 Million businesses and users that are currently leveraging our easy-to-use IP PBX Solution, FreePBX and download this white paper today!

3-Day Commercial Module FLASH SALE!

Take advantage of our Commercial Module 3-DAY PROMOTION!

 

From now through Wednesday September 30th, 2015 use the PROMO CODE “SEPT30” to receive an instant 30% discount on any 25-year commercial module, or commercial module bundle purchased from within the FreePBX Store.

FreePBX Commercial modules are add-ons that enhance and add additional functionality to the already powerful FreePBX Platform.

This promo code is not valid on prior purchases or purchases made from within the PBX GUI. This sale ends September 30th, so please don’t ask us for a discount later if you miss it. All transactions must be completed and paid in full at time of check out!

On behalf of the FreePBX Project, thanks for your continued support and we hope you can take advantage of this great promotion!

Sangoma Technologies US
2414 Industrial Dr. Unit D – Neenah, WI 54956
1.920.886.8130 x4001

Elastix Announces Sangoma Technologies as Strategic Partner for ElastixWorld 2015

Partnership will further expand support growth of Sangoma’s FreePBX EcoSystem

Guayaquil, Ecuador – September 14, 2015 – Elastix, the largest open source software solution for unified communications in Latin America, today announced a new strategic partnership with leading IP communications solutions provider Sangoma for the upcoming ElastixWorld 2015 conference.

Sangoma will join Elastix in presenting this year’s event. The Company will extend its presence throughout the tradeshow with exclusive content, partner booth, an expert-led FreePBX workshop, as well as an invitation-only partner function.

ElastixWorld 2015 is the largest gathering of end users, partners, resellers, integrators, manufacturers and developers of telephony, voice over IP (VoIP), and unified communications (UC) in the Southern Hemisphere. The event takes place October 7 and 8 at the Colsubsidio “El Cubo” in Bogota, Colombia.

“ElastixWorld is the perfect platform for us to engage with our customer base, and have conversations on their specific challenges so we can continue to create the right solutions to support them,” explains Doug Vilim, Vice President, Sales at Sangoma. “Sangoma is also participating alongside our local partner network, enabling us to demonstrate how their end-to-end services apply to growing IP communication and business needs across a breadth of industries.”

Sangoma has over 30 years of experience delivering award-winning telephony, UC, and IP communications systems and solutions for the enterprise and service providers. The Company is a recognized leader in solving and providing flexible solutions to meet communication challenges.

“Sangoma has been a strategic Elastix partner since the first version of the solution was released, and a strong supporter of ElastixWorld since the very beginning,” said Paul Estrella, Chairman of ElastixWorld. “We expect to provide our community with technological content and news about advances in VoIP solutions. The presence of Sangoma and FreePBX allows us to achieve that goal.”

About Sangoma Technologies
Sangoma is a leading provider of hardware and software components that enable or enhance IP Communications Systems for both telecommunications and data communications applications. Enterprises, small and medium-size businesses and carriers in over 150 countries rely on Sangoma’s technology as part of their mission critical infrastructures. Through its worldwide network of distribution partners, Sangoma delivers the industry’s best-engineered, highest quality products, some of which carry the industry’s first lifetime warranty.

Sangoma’s latest innovations and expanded product portfolio include technology and appliances such as Session Border Controllers (SBCs), a suite of Microsoft Lync/Skype for Business-compatible products including the market-leading Express for Lync, VoIP Gateways, Call Tapping, Call Center Software, Video MCU and signaling gateways for enterprise, SMB, carrier and OEM applications. Sangoma continues to invest in and be a market leader in VoIP-to-PSTN interface cards.
Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at www.sangoma.com.

Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

For more information about the Sangoma portfolio of IP telephony and network integration solutions or its Empowered by Sangoma partner program, visit www.sangoma.com.

About Elastix
Elastix is an open source project UC enjoying worldwide recognition. The goals of Elastix are reliability, modularity and ease of use. These added strength to handle the actual reporting features make it the best choice to deploy Asterisk-based IP PBXs. More information www.elastix.com

###

Media Contacts:

Sangoma:
Kate Mitchell
Sangoma Technologies
Director of Marketing
+1 905 474-1990 x 4119
kmitchell@sangoma.com

Elastix:
Paul Estrella
Elastix
Strategic Business
+1 877 ELASTIX x 222
pestrella@elastix.com

FreePBX 13 Release Candidate

We are happy to announce FreePBX 13 has reached the next milestone. We would like to thank everyone in the FreePBX community that has provided valuable feedback and testing. On Wednesday FreePBX 13 reached the release candidate stage.  A release candidate is a beta version with the potential to be a final product, which is ready to release unless significant bugs emerge. At this stage in the FreePBX development life cycle all product features have been designed, coded and tested through one or more beta cycles with no known showstopper-class bugs. Though there may still be some minor snags and hiccups we are confident in the stability of FreePBX 13 for general consumption.

This is one of the largest releases in the project’s history and could not be possible without the FreePBX community which includes community testers, community developers, and Sangoma developers all working together. This release has touched almost every piece of FreePBX.  Along with the visual changes we have put a huge focus on localization and making FreePBX a truly global project.  FreePBX 13 now has multi-language sound support, not only in the GUI but in sound files as well.  System Recordings now supports the ability to have recordings in multiple languages. System Recordings has been rewritten to support bulk uploads, multiple formats and in browser recordings.  Along the way we remove quicktime playback of sound files and added in full HTML5 audio. Over time we will need you, the community, to help us flush out and refine this new feature base.

Along the way we have had to depreciate some items in FreePBX. Namely we depreciated the Camp-On module. There were many reasons for this but firstly many people didn’t know what they were installing and therefore never needed it. When the module was installed it would generate hints for every extension on the system. We decided to depreciate it because of lack of usage and also in an attempt to make reload times faster. This work, along with the work done on turning all hints into dynamic hints and the work by Digium to make Asterisk 13 faster has significantly improved reload times. Sometimes speeding them up as much as 50%! Remember that depreciation doesn’t mean it’s being deleted and we didn’t take this lightly. When modules are fully removed from FreePBX they will find their way into our contributed modules repository along with many other modules. The community at large is welcome to take any of them over and we will gladly provide support to anyone wishing to contribute.

Furthermore we are now requiring registration to use our basic free features of the System Administration module. This module is not a requirement to use a FreePBX system. It is, and always has been, a requirement to use commercial modules. If you wanted to use a commercial module in the past you’d already have had to register your system so this should not be a major change for many of you.

For more information on what is new please see individual change logs in module admin. A summary of changes can be seen in the change log for FreePBX 13.

Get FreePBX 13 RC1 today by one of the following methods:

Upgrade with the Version upgrade utility

With the FreePBX Distro [Update][Download]

Manually Install

Please provide feedback in the community forums 

Report any bugs to our issue tracker

Come join us at FreePBX World 2015

Thank you for using FreePBX