The Xact Dialer (or Broadcast) module allows a message to be broadcast to a predefined list of phone numbers. Different messages or destinations can be used based upon whether the call is answered or goes to voicemail. The module includes robust reporting options.
The Voicemail Reports module offers an easy way for system administrators and managers to review all users’ voicemail settings in one place, as well as listen to all voicemails residing on the system from one report.
The Voicemail Notify (VM Notify) module allows an individual or a group to be notified and optionally accept responsibility for a voicemail. Additionally, notifications can be sent out when someone claims responsibility for the voicemail.
The Class of Service Administration module provides granular control at the extension level to access and set permissions of specific calling features of your PBX. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.