FreePBX World and the Hardware/Software Partner Program

 

As the first FreePBX World rapidly approaches (it’s exactly two months away) we are busy preparing presentations and working with many of the FreePBX Certified Partners that will be presenting their products that are a big part of the FreePBX EcoSystem.

Since announcing FreePBX World I’ve received calls from many hardware, software and service providers looking to be involved.  The major factor when choosing partners to participate at FreePBX world has been to choose partners that have integrated their products tightly into FreePBX to make the user experience as easy and simple as possible.  FreePBX Certified Partner Products make up the very fabric from which the FreePBX EcoSystem is sewn together.

 

The FreePBX Hardware/Software Partner Program is designed for any hardware or software manufacturer that builds or offers products that help complement and expand the FreePBX Product and EcoSystem.

Concepts of Software Certification

  • Fax Utilities

  • Speech Recognition

  • Operator Console

  • PC Clients (Mac, Windows, Linux)

  • Tablet Clients (Android, IOS, Windows)

  • Billing & Reporting

  • Call Recording

  • Conferencing / Collaboration

  • CRM Integration

  • Hotel & Hospitality Apps

  • Soft Phones

  • Smartphone Clients (Android, IOS, Windows, etc)

  • System Utilities

  • Call Center ACD

  • Carrier / ITSP Platform

  • Outbound Dialers

Concepts of Hardware Certification

Analog PSTN Cards

  • GSM Cards

  • ATAs- Analog Terminal Adapters

  • Desktop Phones

  • Wireless Phones

  • SIP Gateways

  • Enterprise Servers

  • FreePBX Appliances

  • Networking Devices

  • T1/E1/J1 ISDN Digital PSTN Cards

  • Voice Compression

  • Conference Phones

  • Paging

  • SIP Gateway

  • VoIP Security

  • SMB/SOHO Servers

  • Session Border Controllers

  • Speciality VoIP Devices

Companies with products that integrate tightly with FreePBX can apply to become a FreePBX Certified Partner by contacting us here.

The countdown has begun- we are sitting at 60 days away from FreePBX World!

Hope to see you in Vegas!

Preston McNair, on behalf of the FreePBX and Schmooze Team.

FreePBX Custom Branding and Turnkey OEM Solutions

 

We are regularly contacted by companies that want to grow their PBX and VoIP services offerings.  Many of these companies are looking for custom solutions to increase the success they are already seeing by utilizing the FreePBX Ecosystem. Some are looking to move into the hosting business, others for customization and branding to fit their companies product or service image.  For those companies that are looking for that next step in either a commercially supported hosting platform or custom branding options we now offer two distinct OEM platforms.

The first of these programs, is our our Custom OEM Branding for the FreePBX Distro, this program provides a custom branded PBX platform that can be installed on either your own premise based equipment, or virtually on supported virtualization platforms. Our second OEM program is our PBXtended Turnkey hosted platform, which provides a commercially supported Hosted PBX platform, allowing your company to focus on generating revenue, not building and supporting the underlying infrastructure.

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Our OEM Custom Branding program allows your to have your own branded and custom configured PBX platform that is continually updated and maintained by our staff. The Custom OEM ISO is regularly updated with the latest stable versions of the underlying telephony engine, GUI interface and Operating system as well as over 400 separate components and features including any applicable bug fixes and feature updates.  The OEM Custom Branding platform can be customized both visually and built with any supported third party application or RPM you wish to include , discount engineering hourly rates will be applied for any additional packages you wish your distribution to support. 

Once you install a new PBX with your Custom ISO we also provide update scripts that can be ran from the command line (or automatically via the GUI for licensed users of SysAdmin Pro) to update your existing customers to the latest version of your PBX software.  

For resellers and system integrators this allows you to promote your brand and product services as your own, without the need to invest in building and maintaining your own PBX platform.  You can put your resources into selling and expanding your revenue and customer base.

For larger companies and organizations Custom Branding allows you to build a PBX platform that can customized to your internal needs and quickly deployed and replicated across multiple locations when needed.

The pricing structure for OEM Branding consist of an initial ISO build & licensing cost, then an annual licensing cost that includes keeping your ISO file updated with the latest version of the FreePBX Distro as well as update paths for your existing clients.  

Branding of the PBX platform includes the following items:

Custom Landing Page:

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Custom Header:

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Custom Menu:

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Custom Footer:

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The PBXtended Turnkey OEM utilizes our feature rich PBXtended Platform as it’s base, which is a commercially supported PBX platform with more included features than the OSS FreePBX platform.  This program allows you to use our virtualization platform, on your own hardware in your data center. This structure includes automatic feature upgrades and system patches as they become available, keeping your clients always running the latest version of our PBX software.

Thereby allowing you to focus on selling your hosted PBX service without the development and support cost involved with building and maintaining your own internal scalable hosted platform.  Turnkey OEM allows your sales staff to place orders directly from a web portal without the need to get a system admin to provision your new customers.  PBXtended can be used directly with your own trunking service or partnerships , or you utilize our SIPStation trunking service for a fully integrated service.

The turnkey PBXtended platform requires a one time buy in fee to get the platform setup on your hardware in your data-center, then a monthly recurring fee based on the number of active subscribers to the service.  This pricing structure allows you to economically scale your hosted services, while at the same time enabling Schmooze to continue to support your infrastructure and continue the ongoing development of the PBX Platform.  

To schedule an online demonstration of either platform, or to discuss system requirements and pricing please contact us.

Launch of 1st FreePBX Certified hosting provider FreePBXhosting.com

CyberLynk & Schmoozecom collaborate to launch FreePBXhosting.com to provide premium FreePBX hosting on Virtual Private Servers and a powerful lineup of both Green Dedicated Servers and Premium Dedicated Servers.

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Through this partnership CyberLynk will provide the support for the VPS nodes, dedicated server hardware, data center operations, billing and general account information. Schmooze Com Inc will provide support for FreePBX related questions and issues.

FreePBXHosting.com is the 1st Approved Hosting Provider by FreePBX.org and Schmoozecom.

“Cyberlynk is excited to partner with the FreePBX Project and Schmooze to offer FreePBXhosting.com.  We partnered directly with Schmooze Com Inc for their expertise and knowledge of business phone systems and services, giving us the ability to offer our clients the best FreePBX hosting experience that also contributes directly back into the FreePBX Project.” – Adam Hobach – Cyberlynk

“Cyberlynk’s state of the art dedicated datacenter and over 18 years of hosting experience was a key factor in making the decision to of whom to partner with for FreePBXhosting.com.  Combining FreePBX Hosting, Professional PBX service and support from Schmooze and sip trunks from SIPStation is the best way to not only get Best in Class Business Phone Service, while at the same time contributing back into the ongoing development of FreePBX.” – Tony Lewis- FreePBX Distro Project Manager

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How is this different from other hosted versions of FreePBX?

 

  • FreePBXhosting.com provides  solutions ranging from Virtual Private, to a dedicated hardware including Green Dedicated Servers and Premium Dedicated Servers allowing you to transition as your needs grow.

  • Phone & Email support from the Hosting Provider CyberLynk

  • Includes Free SysAdmin Pro & FreePBX Commercial EndPoint Manager Modules

  • Unlimited Bandwidth

  • 30 Day Money Back Guarantee

  • VPS Control Panel- allows you to reboot, reinstall, connect via VNC, view traffic graphs, shutdown and much more from the web or via your smart phone.

  • Schmooze provides direct support options for all of your FreePBX questions.

  • Full Root Access

  • Easily add SIPStation.com service to quickly start placing calls.

  • Fast FreePBX Deployment VPS’s are installed within 10-15 minutes, Dedicated Servers are provisioned within 24 hours.

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For new clients to get you going on your first order you can simply use the PROMO CODE: FreePBX2013 during the signup process and you will receive a 100% discount on the first invoice which will allow you to demo FreePBXhosting.com for at least 30 days.  This promo code is only valid for the VPS’s on the FreePBXhosting.com website and after 30 days you will automatically be invoiced unless we receive a termination request from you.

Preston McNair – on behalf of the FreePBX and Schmooze Teams!

Virtual Queue Plus Module now available for FreePBX 2.11

Schmooze is excited to announce the new Virtual Queue Plus module for FreePBX 2.11! This module expands the options available when using PBX queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time.  VQ Plus also allows you to create Virtual Queues to manage queue behavior and expand and customize caller destinations for callers routed through the virtual queues.  Watch the video guide to learn more:

 

The VQ Plus Module from Schmooze on Schmoozecom.com.

Build Dynamic Queue Penalty Rules that change the longer a caller waits in a queue.

Example: Set a queue to only try agents with a penalty of 0-3 for the first 30 seconds, then only try agents with a penalty of 2-5 for the next minute.

Create Virtual Queues.

A virtual queue allows you to change the settings of a queue before you route the call to your queue.

  • Announcements
  • Destination of Failover
  • Wait Time
  • Minimum and Maximum Penalties CID Prefixes

Example:Setup a single support queue “4000”. All normal support callers go to Queue 4000, but you could create a virtual queue “VIP” that would allow you to change the CID prefix of the callers that come through to be VIP before they are sent to queue 4000. This allows you to setup one queue for all of your agents to log into, but route callers through the Requires FreePBX 2.11 or Greater virtual queue to change settings before going to queue 4000.

Expanded Queue Destination Controls

The standard queue only allows you to send unanswered calls to a single destination regardless of why the call was not answered. VQ Plus gives you the ability to control destinations for additional reasons.

  • Queue Fail Over on FULL Destination
  • Queue Fail Over on JOINEMPTY Destination
  • Queue Fail Over on LEAVEEMPTY Destination
  • Queue Fail Over on JOINUNAVAIL Destination
  • Queue Fail Over on LEAVEUNAVAIL Destination

Post Hangup Destinations

VQ Plus adds the ability to route both the agent and callers to any destination on hangup of a queue call.

Example:Route the inbound callers to a survey system automatically when the agent hangs up the call, or send the agents to a similar destination when the caller hangs up the call.

VQ Plus and other FreePBX Commercial Modules can be purchased directly in our FreePBX Market Place.

FreePBX Commercial Pro Modules are additional commercial modules that can be added to enhance and add functionality to a base install of FreePBX.  User & Installation guides for VQ Plus can be found in the FreePBX Wiki.