The Class of Service Administration module provides granular control at the extension level to access and set permissions of specific calling features of your PBX. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.
With the Call Recording Reports module you can view, sort, listen, archive, and download all recorded calls on your FreePBX system.
The Call Accounting module allows you to allocate costs (for outbound and inbound calls) to either a trunk, user, or user group. Using this module, you can create or upload one or more rate decks, and use those rate decks to calculate the cost of calls on the system. Basic call reporting functionality is also included.
The CallerID Management module allows users to easily modify the outbound Caller ID from their endpoint, either for the next call only or until the change is reversed.
By dialing a simple feature code you can change the Caller ID for the next call on your extension. Optionally you can also specify the Persistent field, If this is checked the CID is permanently changed for all future calls for your extension until another feature code is entered to change it.
The Appointment Reminder module is a unique way to automate Appointment Reminders. By simply specifying names and numbers to be called, the PBX will automatically call at specified times and allow recipients to confirm, cancel, and reschedule appointments. The module gives you the flexibility to control all details of the calls, from concurrent rates to retry attempts to how many days ahead to notify. You have the ability to load a CSV list of numbers to call, or even add numbers and names manually. On the fly modifications can be made to any Appointment Reminder list.